Find a rewarding career with Service Canada

4 weeks ago

Edmonton AB, Canada Employment and Social Development Canada Full time

Find a rewarding career with Service Canada – Clerical Support positions
Employment and Social Development Canada- Benefits Delivery Services Branch
CR-04- Administrative Support Assistant, Business Support Assistant, Program & Service Delivery Clerk and Program Support Clerk.
Permanent (indeterminate), Temporary (term), Casual, Acting, Deployment, Assignment, Secondment - Full-Time (37.55,955 to $60,399 For further information on the organization, please visit Employment and Social Development Canada
We invite you to watch this short video (2.5 minutes) to learn more about the online application process:Apply online
All candidate work and responses must be done independently, without assistance from any other individual, without consultation on the Web, and without the use of artificial intelligence (AI) tools.
The Federal Public Service is stronger and most effective when we reflect the diversity of the Canadian population we serve. Employment and Social Development Canada (ESDC) is dedicated to building and promoting a diverse, equitable and inclusive workforce, representative of Canadian society. All candidates who believe they are qualified are encouraged to apply, including Black, other racialized and Indigenous peoples, women, persons with disabilities and persons of the 2SLGBTQIA+ community.
ESDC/Service Canada touches every Canadian at some point in their lives through our diverse programs and services offered at hundreds of locations across the country. Working for our team is an incredible opportunity to learn, find your career path and help Canadians every day. The Office Environment
Training
We provide extensive training and development to allow you to acquire comprehensive and up-to-date knowledge of Service Canada's programs and services. Training is provided either in person or virtually with subject matter experts or online, self-directed.
We offer a flexible work arrangement along with a comprehensive benefits package to promote healthy and engaged employees. Benefits include vacation leave, pension, health and dental benefits and support from Management Teams who encourage training and career development.
Arrange for servicing of office equipment
• Assist with administrative procedures such as budget and work schedules
• Maintain inventory of office supplies
• Respond to telephone, in person or electronic enquiries
• Obtain, input, maintain and extract data and documentation related to applications, claims, and other administrative forms
• Analyse and validate data and/or documentation for accuracy, completeness, and compliance.
• Communicate with clients and employers to obtain and provide required information verbally and in writing
• Make administrative decisions on straight forward/non-complex applications that are complete and in compliance with the established criteria, procedures, guidelines, and system authorities Intent of the process
The intent of this process is to create a CR-04 pool of qualified candidates within Service Canada in Edmonton, AB.
These positions require working in office. Remote work agreements will not be offered.
This pool could also be used to staff similar positions of various tenures within Employment and Social Development Canada in Edmonton, AB.
Secondary school diploma or an acceptable combination of education, training and/or experience.
•General Education Development (GED), Adult Basic Education (ABE),
A recognized post-secondary institution includes those categorized as "recognized" as well as "authorized" by The Canadian Information Centre for International Credentials (CICIC), external)
•The acceptable combination will be evaluated by considering a relevant combination of education, training and/or experience that would demonstrate that the candidate has the level of reading, writing, mathematical and critical thinking skills normally associated with someone successfully completing secondary school. In the absence of the Secondary School Diploma – the combination of the education, training and/or experience should equate to 6 years.
Please consult the “Degree equivalency” link below to find the complete list of recognized agencies. Clerical experience such as sending emails, filing, and managing a calendar ABILITIES & PERSONAL SUITABILITY
• Employment and Social Development Canada is committed to Employment Equity (EE). Indigenous peoples, persons with disabilities, women and visible minorities. Willing and able to work overtime as required
Willing and able to travel for training purposes.
Willing and able to work shift work.
*This step is required for all those entering into the public service to ensure the security of information and personnel Other information
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. It is imperative that you provide a current email address that accepts email from unknown users (some email systems block these types of email). Persons are entitled to participate in the appointment process in the official language of their choice.
Proof of Canadian citizenship or permanent resident status will be required. Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

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