Quality Engineering Specialist

Found in: Jooble CA O C2 - 2 weeks ago

Toronto ON, Canada North York General Hospital Full time

IMAGINE a hospital where everyone is committed to excellence. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required) from the Ontario Ministry of Health website or other authorized source. An individual is fully vaccinated if they have provided proof of vaccination in the form of a receipt from COVaxON (the Ministry's provincial system for COVID-19 vaccination information) and 14 days have elapsed from the final dose. Quality Improvement Specialist, Patient Experience and Quality


Reporting to the Manager, Centre for Quality and Design, the Quality Improvement Specialist provides leadership and support for quality transformation in alignment with the Strategic Plan. The QI Specialist will work collaboratively with program leaders/teams in making successful changes by managing complex improvement projects through its life cycle, analyzing current business workflows, identifying opportunities for improvement and by designing, developing, testing, and implementing change ideas through the application of leading-edge improvement strategies and techniques. Critical competencies include the ability to develop a lean based operating model within a clinical setting, expert knowledge in using data for improvement, experience in teaching concepts of quality improvement and knowledge of design-based approaches to change. Provide expert level QI knowledge and leads capacity building in QI methodology (Lean, Six Sigma and Optimization) across the organization to build a culture of sustainable improvement


~ Facilitate and manage QI projects, including Kaizen, 6S events, FMEA, PDSA, metrics development, process and Value Stream Mapping and other Lean tools and methods


~ Lead Quality Improvement Plan (QIP) process, monitor quality indicators and other quality initiatives/action plans, and report in collaboration with clinical program teams


~ Offers training and builds capacity for physicians and clinical staff to enhance their understanding of Quality Improvement initiatives within the healthcare system as it relates to their department/portfolio.


~ Participates in development of department's annual goals & objectives, monthly meetings which may impact operations and/or support department or corporate initiatives.


~ Bachelor's degree in Healthcare Administration, Engineering, or current registration with a health professional regulatory body. process mapping/flow diagrams, cause, and effect diagrams, pareto charts, affinity diagrams, tree diagrams, 5S, FMEA, etc.) Health care / hospital experience and clinical background beneficial


~ Advanced MS Office: Excel, Access, PowerPoint, Visio, Word. Miro/Mural knowledge and asset.

This is a Full-Time Regular Position, 75 hours bi-weekly, with required day shifts, 8-hour shifts, in the Patient Experience and Quality Department We offer a highly competitive total compensation package that includes benefits, pension, and vacation. FOR EXTERNAL APPLICANTS ONLY: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital's Occupational Health and Safety department.


#We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities.

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