Manager, Consumer
3 weeks ago
Insurance Bureau of Canada is the national industry association representing Canada’s private home, auto and business insurers. Its member companies make up the vast majority of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to help make affordable home, auto and business insurance available for all Canadians. IBC champions key issues and helps educate consumers on how best to protect their homes, cars, businesses and properties.
Our vision is for consumers and governments to trust, value and support our industry and the products it sells. Our team is on the front line in creating and maintaining relationships with governments and regulators, contributing to public policy objectives on key files relevant to our country and industry.
A well-informed and well-served consumer is also central to our vision. Our team works to advance our credibility and educate consumers on road safety, injury prevention, emergency preparedness, climate adaptation, insurance literacy and insurance innovations. Simply put, we strive to keep Canadians safe on the road, at home, at work, and at play.
SummaryContribute to the regions’ outstanding member relations activities while advancing key strategic priorities. This is be done in collaboration with the regional and national team(s) of IBC, while reporting to the Vice-President, Ontario & Atlantic.
Holding the pen on the regional strategies for member relations and consumer outreach, you will incorporate the input from the rest of the team in its development and execution.
You will also manage the Atlantic regions’ Consumer Information Centre, which involves tracking consumer calls and emails as well as ensuring that Consumer Information Officers have the best information to respond queries that may be regionally specific such as during industry response to severe weather events.
Conducting research, meeting coordination, and attending industry events in all four Atlantic Provinces will form part of the duties of the Manager, Consumer & Industry Relations – in addition to other duties as required.
Participate in IBC’s Community Assistance Mobile Pavilion to provide timely insurance support to communities impacted by disasters. Work collaboratively with insurance companies and local/provincial emergency management staff.
Duties & ResponsibilitiesDevelop, update, and execute member and consumer strategies
Organize, facilitate, and staff industry sub-committees of the Atlantic Committee
Collaborate with industry, as prescribed by the Atlantic Committee
Represent IBC with various government departments and representatives as assigned
Represent industry on provincial & municipal government committees as assigned
Report to the Vice-President, Atlantic and work closely with the Government Relations team to accomplish the above
Work with stakeholders in identifying areas when IBC can help with education issues and coordinate training sessions, when required
Work toward becoming a subject matter expert on P&C Insurance as it pertains to the Atlantic Region
Conduct response(s) to media requests and interviews as directed
Sustain a valuable and professional Consumer Information Centre for the Atlantic Region of IBC by investigating consumer complaints while acting as a liaison between members and consumers in finding negotiated solutions to, at times, contentious issues
QualificationsMinimum of 10 or more years of experience in the P&C industry
University degree in business administration/marketing/public relations or equivalent business experience
Knowledge of provincial government operations
Public speaking skills including media relations
Excellent business writing skills
Superior organizational skills
Excellent team building and self-management skills
Conflict management, negotiation and risk management skills
Proficiency in Microsoft Office, especially Excel & PowerPoint
Why Join IBC?Competitive salary and benefits.
Hybrid work environment.
Variety of job tasks to help accelerate your professional skills development.
Working with a top-tier team, full of all-stars and industry leaders.
A career working with and influencing creative and the visual identity of the brand.
The ability to be creative and help keep Canadians safe on the road, at home, at work, and at play.
Strong leadership with a focus on your development and growth.
IBC is proud to be an equal opportunity employer. Alongside a commitment to excellence, IBC is also committed to building a diverse working environment with hiring practices that encourage diversity in all its forms, including race, gender, sexual orientation, religion and ethnicity, among others.
IBC welcomes and encourages applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact Medina Kadija at MKadija@ibc.ca . IBC will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
#J-18808-Ljbffr-
Manager, Consumer
4 weeks ago
Halifax, Canada Insurance Bureau of Canada Full time**Our story**: Insurance Bureau of Canada is the national industry association representing Canada’s private home, auto and business insurers. Its member companies make up the vast majority of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to help make affordable home,...
-
Consumables Associate
4 weeks ago
Halifax, Canada Walmart Canada Full time**Position Summary... **:Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock...
-
Director, Consumer Programs
2 days ago
Halifax, Canada Province of Nova Scotia Full time**Department**:Service Nova Scotia **Location**:HALIFAX **Type of Employment**:Permanent **Union Status**:Exclusion - Non Union - NSPG **Closing Date**:20-Feb-24 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia and Internal Services, we impact every citizen, business and municipality in Nova Scotia. Our...
-
Projet Manager
3 weeks ago
Halifax, NS, Canada Serendeputy Full timeLaunch Potato connects the world's fastest growing brands to customers at all parts of the consumer journey. Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato is a leading connector of advertisers to customers at all parts of the consumer journey, from awareness to...
-
Consumer Protection Officer
2 days ago
Halifax, Canada Province of Nova Scotia Full time**Department**:Service Nova Scotia and Internal Services **Location**:HALIFAX **Type of Employment**: Permanent **Union Status**: NSGEU - NSPG **Closing Date**:2/22/2023 (Applications are accepted until 11:59 PM Atlantic Time) **About Us**: At Service Nova Scotia and Internal Services, we impact every citizen, business and municipality and business in...
-
Manager Training
1 week ago
Halifax, NS, Canada EightSix Network Inc Full timeManager, District Parts & Service (DPSM) Part Time / Full Time Manager, District Parts & Service (DPSM) Mitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi...
-
Manager, Data Science at Launch Potato
1 week ago
Halifax, NS, Canada Serendeputy Full timeLaunch Potato The Discovery and Conversion Company. Launch Potato connects the world's fastest growing brands to customers at all parts of the consumer journey. View company page Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato is a leading connector of...
-
Shift Manager
5 days ago
Halifax, NS, Canada Nestlé SA Full timePress Tab to Move to Skip to Content Link Business Nestlé UK&I - Confectionery Job Title: Shift Manager Location: Halifax, West Yorkshire Salary: Circa £55,000 inclusive of shift allowance and depending on experience + additional benefits Shift Based Position – 5.5 days 42 hrs average rotational shifts. Although this is a full time permanent...
-
Manager, District Parts
1 week ago
Halifax, NS, Canada EightSix Network Inc Full timeManager, District Parts & Service (DPSM) Part Time / Full Time Manager, District Parts & Service (DPSM) Mitsubishi Motor Sales of Canada, Inc. is an equal opportunity employer fostering an inclusive, accessible environment. We are committed to building an environment where all employees and customers feel valued, respected, and supported. Mitsubishi Motor...
-
SDET Engineer
1 week ago
Halifax, NS, Canada Iris Software Inc. Full timeIris's client, one of the world's largest financial institutions is looking to hire a SDET Engineer for a long-term contract opportunity.Our client is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses, and large corporations with a full range of banking, investing, asset management, and other...
-
SDET Engineer
1 week ago
Halifax, NS, Canada Iris Software Inc. Full timeIris's client, one of the world's largest financial institutions is looking to hire a SDET Engineer for a long-term contract opportunity. Our client is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses, and large corporations with a full range of banking, investing, asset management, and...
-
SDET Engineer
1 week ago
Halifax, NS, Canada Iris Software Inc. Full timeIris's client, one of the world's largest financial institutions is looking to hire a SDET Engineer for a long-term contract opportunity.Our client is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses, and large corporations with a full range of banking, investing, asset management, and other...
-
SDET Engineer
1 week ago
Halifax, NS, Canada Iris Software Inc. Full timeIris's client, one of the world's largest financial institutions is looking to hire a SDET Engineer for a long-term contract opportunity.Our client is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses, and large corporations with a full range of banking, investing, asset management, and other...
-
Sales and Rental Associate
1 month ago
Halifax, NS, Canada Long & McQuade Limited Full timeCareers:Sales and Rental Associate / Account Services Representative Title Sales and Rental Associate / Account Services Representative Job Description • Help our customers through the selling and renting of musical instruments and gear • Define the individual needs of every customer and match those needs with the right combination of our products and...
-
SDET Engineer
7 days ago
Halifax, NS, Canada Iris Software Inc. Full timeIris's client, one of the world's largest financial institutions is looking to hire a SDET Engineer for a long-term contract opportunity. Our client is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses, and large corporations with a full range of banking, investing, asset management, and...
-
SDET Engineer
1 week ago
Halifax, NS, Canada Iris Software Inc. Full timeIris's client, one of the world's largest financial institutions is looking to hire a SDET Engineer for a long-term contract opportunity.Our client is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses, and large corporations with a full range of banking, investing, asset management, and other...
-
Sr. SDET Engineer
1 week ago
Halifax, NS, Canada Iris Software Inc. Full timeIris's client, one of the world's largest financial institutions is looking to hire a SDET Engineer for a long-term contract opportunity.Our client is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses, and large corporations with a full range of banking, investing, asset management, and other...
-
Sr. SDET Engineer
1 week ago
Halifax, NS, Canada Iris Software Inc. Full timeIris's client, one of the world's largest financial institutions is looking to hire a SDET Engineer for a long-term contract opportunity.Our client is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses, and large corporations with a full range of banking, investing, asset management, and other...
-
Samsung Digital Appliances
1 month ago
Halifax, NS, Canada Premium Retail Services Full timeField Marketing Representative – Samsung Digital Appliances As a Field Marketing Representative, you’ll help drive sales for Samsung by engaging store management and associates and making Samsung Digital Appliance products stand out. What’s in it for you? Represent one of the largest brands in the world. Flexibility. Because life happens. A...
-
SDET Engineer
1 week ago
Halifax, NS, Canada Iris Software Inc. Full timeIris's client, one of the world's largest financial institutions is looking to hire a SDET Engineer for a long-term contract opportunity. Our client is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses, and large corporations with a full range of banking, investing, asset...