Scrum Development Product Owner

3 weeks ago


Toronto ON, Canada Apex Systems Full time

Apex Systems is a Global IT Services Firm and our Staffing practice is looking for a Product Manger with experience working within Credit Rewards space, to place at our client, a Big Five Bank. Client: Big 5 Bank – Credit Rewards Program

Start Date: ASAP
Length of Contract: 6 months
Location : 2 Days in Downtown Toronto Office

The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country.

The Product Manager is responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer/business needs over the product-market lifecycle. You will own the go-to-market plan by working closely with Marketing and UX Research, and account for all functional and non-functional requirements of your stakeholders, while tracking the leading indicators (metrics). You will collaborate with a wide range of people to identify and define customer needs, understand the solution context, support the roadmap, and develop the features required to meet these needs.

Reporting to the Senior Manager, eCommerce & Non-Travel Rewards, the Product Manager for Rewards is responsible for helping drive our many Redemption initiatives. Key KPIs for the Rewards Domain include Redemption Engagement, Website Usage, and NPS.

Including all internal stakeholder needs from compliance, finance, legal, Customer Care, A&I, etc.
Develop and communicate the product vision and roadmap – Continuously develop and communicate the vision to the Agile Teams, while defining the features of the system. Collaborate with Solution Architects/Engineering to define and maintain the Nonfunctional Requirements (NFRs) to ensure that the solution meets relevant standards and other system quality requirements. Participate in quarterly planning – During each quarterly planning session, Product Management presents the vision, which highlights the proposed features of the solution, along with any relevant upcoming Milestones.
Define releases and program increments - responsible for release definition, including new features, architecture, and allocations for technical debt.
Work with Solution Architect/Engineering to understand Enabler work - Collaborate with the Solution Architect/Engineering to jointly sequence the Architectural Runway that will host new business functionality.

3 + years product management, product marketing, business development or technology
Previous project management experience
Lead IT Development Teams



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