Senior Director Network Management

Job Type: Full Time

Luis Hospital & Medical Center

Facility Operations FLSA STATUS: Unclassified BARGAINING UNIT : An incumbent in this position is responsible for strategic planning and management of all current and future buildings, campus conditions, and associated facilities and systems. Directs, controls and coordinates building operations and maintenance of clinical and non-clinical structures at the Medical Center and provides oversight of select facility support services. Provides highly responsible support to the Executive Management Team. Develops and implements standard practices for facility operations to promote a safe environment of care for patients, staff and visitors.
Develops and implements policies and operational practices to ensure that operational goals are achieved efficiently and effectively. Prepares and manages the annual operating budget for facilities management ensuring it is consistent with institution priorities and assuring continuity of high quality, functional facilities. Maintains total administrative responsibility and develops operational systems which ensure the optimum utilization of Center facilities. Identifies potential or existing risks or liabilities relating to construction or maintenance of general and specialized structures and makes appropriate recommendations to ensure safety of patients, employees and visitors. Develops and implements facility risk assessment program to promote a safe environment. Develops and maintains facility operations and programs to ensure compliance with applicable state, local and federal standards and life safety specifications (CMS, NFPA, TJC, OSHA, EPA, FGI guidelines). Participates in Life Safety Survey activities in collaboration with site survey regulatory team and ensures continuous readiness survey activities are completed for facilities/engineering services department and assigned facility support services. Works in collaboration with other key stakeholders to develop and implement the hospital's emergency management program as it relates to facilities management. Serves as a liaison and works in collaboration with A&E design firm and related project engineering teams on projects for the design of new hospital, construction of hospital facilities and development of life safety systems and medical equipment. Develops and implements a comprehensive and robust preventative maintenance program for all facilities infrastructure and equipment to include maintenance of a temporary hospital structure to avoid disruptions in patient care services. Ensures appropriate inspection, testing and maintenance of all facilities infrastructure and equipment is accomplished in a manner that is both planned and consistent with industry standards and applicable state and federal regulations. Develops, proposes and manages contracts with external suppliers and service providers, oversees all facilities related contractor activity on campus including ensuring contractor compliance with applicable labor laws, safety procedures, quality control and institution policies. Directs and implements purchasing of capital and non-capital facilities equipment and supplies. Identifies causes of incidents and implements procedures to promote safety and reduce risk. Serves as an integral member of the Environment of Care Committee, hospital quality committee and other related teams and committees. Oversees, grows and develops the Facilities Management capital and operational teams to achieve optimal capacity, depth and performance. Bachelor's degree in engineering (e.g. civil, mechanical or related engineering discipline). Seven or more years of supervisory experience in physical plant maintenance, facilities management and leadership including experience managing construction/capital projects within a healthcare institution. Possess a strong knowledge and understanding of healthcare building, mechanical, structural and electrical systems. In addition to minimum qualifications and experience listed above, demonstrate continuing education in healthcare facilities management. Certification as a Healthcare Facility Manager (CFM) preferred.

Knowledge of the policies, procedures, rules and regulations that apply to facilities management and related support services. Project Management techniques and practices to achieve established performance objectives. Demonstrate knowledge of CMS/TJC Life Safety Code requirements and operation of hospital life safety, fire protection, emergency power, mechanical and utility systems and maintenance of critical patient care equipment in a hospital setting. Ability to (or possess the skill level to gain ability to) define problems, collect data, establish facts and draw valid conclusions. Familiarity with implementing Interim Life Safety Measures (ILSM) as applicable. Provide department leadership training of new employees and ongoing education and training of all departmental staff. Knowledge of hospital/departmental policies and procedures, emergency protocols, TJC, CMS and all other local and federal regulatory standards. Ability to make presentations before management, public groups and staff. Knowledge of analytical and grammatical skills necessary to communicate effectively verbally and in writing. Familiarity with spreadsheet and overall computer skills. Ability to work well independently including without administrative support when required. Organizational, multi-tasking and time management skills are essential. Work in a climate-controlled and well-lighted environment with a smoke-free policy. Employee will work in an office and throughout the building daily. Has Category 1 risk of exposure to infectious diseases, but receives training in hand hygiene practices, Universal Precautions and has access to personal protective equipment if direct exposure is anticipated; Please contact the Group Health Insurance Office of the Division of Personnel in St. Medical and Dental Coverage
The Virgin Islands government offers to full-time employees and their eligible dependents, a group health and dental insurance plan.

Full-time employees must enroll within thirty-one (31) days of hire unless they can provide proof of medical coverage from another source. Dependents of eligible employees may participate in the Group Health and Dental Insurance Program according to the terms and conditions imposed by the Health Insurance Board of Trustees and/or the carrier. Legal spouse;
Natural children;
Adopted children; Step children.

Legal papers of appointment.
An employee may opt to decline coverage, or discontinue coverage under the Group Health and Dental Insurance Plan at any time. An employee who waives coverage upon employment, or who drops out of the program must provide proof of medical coverage and will be subject to the eligibility requirements imposed by the carrier in order to re-enroll in the program. After separation, an employee or dependent may be eligible to convert their group policy to an individual policy within 30 days, depending on the insurance carrier. If an employee would like to convert their policy to an individual policy a notice of conversion must be sent to the insurance carrier. Consolidated Omnibus Budget Reconciliation (COBRA) coverage is not available in the Virgin Islands after loss of coverage.

Dental Insurance
As a condition of participation, all employees must enroll in medical coverage to qualify for Dental Insurance.

Retirement Benefits
Retired employees and their dependents are eligible to continue to participate in the Group Health and Dental Insurance Program. In order for the benefit to be effective, an enrollment form must be forwarded to the Group Insurance Office at the Division. Insurance enrollment forms and booklets explaining in detail the plan of benefits, as well as claim forms and a schedule of costs may be obtained from the Group Health Insurance Office.

Upon retirement life insurance benefits may be reduced.

Upon death the designated beneficiary will be eligible to receive the life insurance proceeds of the insurance participant, the Division must be notified of the death in order to initiate the claim process. Life insurance benefits are payable by the contracted insurance company and a subject to the limitations established by the insurance company.

The GVI has several supplemental insurance plans that provide for coverage over and above the regular medical, dental and life insurance coverage.

A list of the current supplemental insurance plans is available through the Group Health Insurance Office. An employee who does not wish to enroll in medical coverage is eligible to enroll in supplemental insurance.

Moving and Relocation Allowance
It is the policy of the GVI to provide a reasonable relocation allowance inclusive of airfare, to eligible employees, based on their employment contract, to help defray the costs associated with relocation from outside the Virgin Islands to accept employment with the GVI. This allowance is made in lieu of any and all claims for reimbursement of relocation and moving expenses.

This policy applies to new employees recruited from off-island and who are approved by the Department Head to receive the benefit of a relocation allowance for moving and relocation expenses.

Employee Assistance Program (EAP)
The GVI will provide confidential and voluntary assistance through its Employee Assistance Program (EAP) to all employees and their family members who may be faced with dynamic challenges of financial concerns, legal issues, alcohol or drug problems, marital problems, illness of a family member, emotional worries, child care problems, etc. Employees and their family members can refer themselves to the EAP. The program may be reached 24 hours a day on weekdays and weekends.

EAP counselors are available to meet with employees or family members to assess a problem and develop a plan for resolution. The counselors may suggest a referral to an outside resource, such as a therapist, Departmental resource, physician, treatment facility or other professional that would be appropriate to assist in resolving the problem or situation. Where an employee may be in need of information, a referral or suggestion may be made over the telephone. There is no charge for employees or their families to use the services of the EAP.

Participation in the EAP Program does not jeopardize job security or promotional opportunities. However, it does not excuse the employee from following GVI policies and procedures or meeting required standards for satisfactory job performance except where specific accommodations are required by law.

Employees who want to visit the EAP during regular work hours must use sick, vacation or personal time after their first meeting. Mandatory EAP meetings will be completed using administrative leave.

The EAP counselors will make every effort to coordinate referral for ongoing treatment with the employee's health insurance coverage as well as his/her ability to pay.

Mandatory EAP
When an employee's job performance or attendance is unsatisfactory or there appears to be signs of other problems during the work day, the supervisor should counsel the employee in consultation with the human resources officer or designee. If the employee appears to be unable or unwilling to correct the situation, the employee may be referred to the EAP to assist in the resolution of the problem. Depending on the situation, the employee may accept or refuse participation in the EAP. However, there may be situations where continued employment with the GVI may be contingent upon the employee calling the EAP for assistance.

All contact between an employee and the EAP is held strictly confidential. In cases where an employee's continued employment is contingent upon calling the EAP, the EAP counselor will only verify whether or not the employee has contacted the EAP, if ongoing treatment is necessary, and that the employee is following through on the treatment.

Government Employees Retirement System (GERS)
All full-time employees on regular appointments are eligible to participate in the Government Employees Retirement System.

The appropriate enrollment application forms should be completed at the time of orientation and will remain on file in the Departmental Human Resources Office. Contribution will begin on the next available payroll period following enrollment in the retirement program.

Members become vested in the retirement system after ten (10) years of credited service.

The Virgin Islands Government Employees Retirement System is a defined benefit retirement program to which both the GVI and the employee contribute. The benefit at time of retirement is based upon the employee's age, years of service and salary history.

Retirement Age
Retirement Benefits
Vested participants should contact GERS for detailed retirement benefit information at least one year but no later than six months prior to the retirement date.

Qualified members may receive military service credit toward retirement.