Full-time Customer Service associate

2 months ago

Liverpool NS, Canada Thinkwell Shift Full time €17

Join our team as a Customer Advisor for a leading energy efficiency company dedicated to helping homeowners reduce energy consumption and lower their energy costs. Conduct home visits to assess current energy usage and identify opportunities for improvement.
Replace outdated products with energy-efficient alternatives, including light bulbs, thermostats, and water-saving fixtures.
Educate homeowners on the benefits of energy efficiency and provide tips on how to further reduce energy consumption.
Maintain accurate records of products installed and services provided.
Answer customer inquiries and address any concerns related to energy efficiency products and practices.
Promote additional services and products offered by the company to enhance overall energy savings for homeowners.
Collaborate with the team to schedule appointments and manage service routes effectively.

additional certification or training in energy efficiency or a related field is a plus.
Experience in customer service, home maintenance, or a related field preferred.
Basic understanding of energy efficiency principles and eco-friendly products.
Valid driver's license and access to a reliable vehicle for traveling to customer homes.
Energy Efficiency
Excellent customer service skills
About Thinkwell Shift
Thinkwell Shift is a behavior change company that specializes in resource conservation to help our customers save money and to help lower carbon emissions and other complications of high energy usage. We create strategies that support and empower people to make lasting changes in their daily lives to conserve resources such as water, energy, and waste through various projects across Nova Scotia.

This is a full-time position with working hours of Monday to Friday, 8am-5pm, with some flexibility required to work evenings and weekends if required.
This position pays $17/hour + mileage and phone reimbursement for business purposes.

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