Bilingual Group Underwriter
1 month ago
Bilingual Group Underwriter
Location: Remote - Anywhere in Canada
Empire life is looking to hire a Bilingual Group Underwriter to join our Group Operations team The Group Underwriter reviews and assesses the risk for requests to quote (Fully insured & ASO), Amendments, and Renewals. The incumbent is guided by defined procedural practices and works under the supervision of the Manager, Group Underwriting (Complex).
Why pursue this opportunity
- Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.
- Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.
- Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.
What you’ll be working on
- Ensure that both non complex & complex requests to quote, amendments, and renewals are processed accurately and within established turnaround time to support business sales and profitability goals
- Lead quoting, amending and renewal activity in both the non complex and complex space with a focus on establishing and growing long term partnerships
- Use experience and judgment, in conjunction with Underwriting guidelines, product and service knowledge to determine optimal solutions to meet customer needs and requirements
- Ensure the profitability of group business through the use of subsidy application on both new business, renewals and amendments
- Develop and present a business case to support pricing decisions; and make decisions on final pricing within defined parameters
- Provide consistent interpretation of group insurance policy terms to customers and distribution partners in support of divisional goals
- Work collaboratively with other team members to support processing requirements
- Uses experience and judgment, in conjunction with Underwriting guidelines, product and services knowledge, and knowledge of government regulations, to determine optimal solutions to meet customer needs and requirements
- Acts as a primary point of contact with internal and external stakeholders to engage in consultative discussions to support the development of new business
- Consult with Underwriter colleagues or the Manager, Group Underwriting (Complex) on risk-related escalations
- Process risk reviews of Mergers, Breakaways, Open Enrolments, MofAs, addition or removal of a division
- Interacts with reinsurance providers to spread risks on retention amounts that exceed the Empire Life retention limit
- Proactively engages with both internal and external stakeholders to engage in discussions to support with both client acquisition and retention
- Acts as a key contact with distribution partners and internal stakeholders; escalates issues to management as required
- Practices consultative Underwriting that engages in proactive collaboration with internal and external distribution partners to develop creative solutions within defined parameters to support and achieve business objective
What we’re looking for you to have
- Bilingualism in English and French
- 3+ years of work experience in the group insurance/financial services industry with group underwriting experience and knowledge
- Proven knowledge of group benefits products, contractual provisions, risk assessment, and pricing methodologies
- Strong critical thinking, financial analysis and interpretation; trend analysis skills and ability to communicate data outcomes appropriately into business terms
- Strong proficiency in Excel
- Strong communication and influential skills
- Ability to work independently and as a team member while being flexible and adaptable
- Ability to think logically, analyze, and solve problems
- Ability to organize/schedule both people and information
- Creative problem solver / data-based root cause solution bias
- Proficient in Microsoft Office Suite and able to navigate a CRM platform
- GBA or CEBS Designation or interest in pursuing
- Completion of a university degree or college diploma in a relevant field
- If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Beyond the salary
For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:
- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
To learn more about working at Empire Life, visit
Get to know us
Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca
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