Risk Consulting, Senior Consultant

Found in: Jooble CA O C2 - 5 days ago

Ontario, Canada Retalon Full time

Retalon is a provider of advanced analytics and AI for Retail. CIO Review has identified Retalon as one of the “Most Promising Retail Technology Companies”. D. in data science. Our solutions solve complex problems in Merchandise and Assortment Planning, Inventory Management and Pricing and Promotion Optimization. Our 100% in-house professional services, technical support, and analytics teams ensure that solution implementations are efficient and deliver expected business results.
We are growing and building exciting technology We have customers in a dozen retail verticals and across three continents. We are looking for people, who love doing things for the first time, have a passion for building the most advanced and accurate predictive engine around, and love learning new things and sharing their ideas. Reporting to the Vice President of Professional Services, the Senior Retail Consultant serves as one of the main points of business contact between Retalon and its customers. The Senior Consultant is in charge of and mainly focused on a few customer accounts.
Senior Consultants are responsible for the timely and quality delivery of customer projects and tasks and are supported by other Retalon Retail and Analytics Consultants. They provide input to Project and Sprint Managers on activity prioritization.
Senior Consultants have periodic meetings and call with their assigned customers and with other Retalon staff serving their customers including Account Managers, Technical Leads and Project Managers.
Document customer-specific use and test cases
Document pre-implementation customer/user workflows and design post-implementation workflows
Perform fit-gap analyses
Support development team with understanding/interpreting customer requirements
Configure workbooks and retail business rules in the Retalon system
Prepare required materials, such as training documentation, updates to the online user guide, UAT scripts
Escalate solution and project issues to the VP of Consulting, Project Managers or Support as required
Assist Project Managers with project issues, risks and planning and assist with identifying remediations and mitigations options
Lead/assist with the resolution of support issues reported by customers
Assist with functional testing of new Retalon solutions or features in collaboration with the Quality Assurance team
Have experience in the retail space: Inventory management, planning, pricing
Have experience in business analysis techniques, such as eliciting requirements, workshops, process modelling, system or document analysis, and gap analysis.
Have experience in an agile software development environment, preferably Software as a service (SaaS), with a strong understanding of the software development life cycle
Work with an innovative team that aims to disrupt retail analytics
Become a part of a team of creative people who constantly learn from each other
Diversity and Inclusion:
Retalon offers benefits to all employees & supports healthy lifestyles.
~ Flexible Hours & Extended Vacation Days

Enjoy flex days, extended vacations, and flexible hours at Retalon.
~ We are building a team of top talent in the retail technology space. 
~ Our solutions have won numerous technology & retail innovation awards.
~ Work with Top Brands & Retailers

Retalon’s customers include some of the top retailers & brands from around the world. 
~

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