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Digital Health Associate
2 months ago
Join an innovative and growing boutique healthcare clinic. At Kinetic Labs, we provide elite care for the everyday athlete. If you're a driven, compassionate individual interested in being part of a high-performance and forward-thinking team, we encourage you to apply.
As a Front Desk Associate, you provide initial and lasting impressions for our clients. Healthcare experience is not required but is an asset. We’re a fast-moving and innovative team, so adaptability is important, as is a passion for improving the health and wellness of others.
Provide exceptional client experience and hospitality via phone and in-person interactions
Manage appointment scheduling, invoicing, and health insurance submission using cloud-based software (Jane app)
Ensure completion of digital checklists
Maintain a clean and organized interior and exterior clinic environment
Report any issues with the physical space of the clinic
Handle laundry items and restocking linens in treatment rooms
Products are stocked, organized, and follow brand guidelines
Help with social media content recording
Suggest improvements and escalate any operational issues to the Clinic Operations Lead
Each month, meet with Clinic Operations Lead and the team to discuss operational challenges and solutions
Two weekdays from 3:45/4pm - 8 pm
Saturdays by appointment (typically ranges from a 4-7 hour shift)
Work with a passionate and driven team including physiotherapists, massage therapists, and chiropractors
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