Hands-on Lead/Manager SRE

2 weeks ago


Toronto ON, Canada vidIQ Full time

About vidIQ

vidIQ builds software to help YouTube creators achieve their goals by growing their channels. Our mission is to advance the creator's journey with actionable data-driven insights and AI powered tools. We pursue this through our values of being creator obsessed, lean and fast, and being scientific. We have already helped millions of creators, and we are looking for stunning co-workers to join us in helping millions more.

Imagine a product that reached over a million users without a sales team. That same product is at the edge of where careers are headed, where every person becomes their own brand with limitless growth potential ahead. That's the opportunity at vidIQ – an infinite market, a large and highly engaged customer base, and the chance to help build and scale vidIQ's data engine that drives insights for millions of creators.

The best way to understand vidIQ is to play with the product:

About the Team

We're a team of 100+ people and growing quickly. Our vision is to be the smart copilot for every creator. We strive to create a welcoming environment where our team of smart, passionate people can share ideas with each other and do their best work. We are looking for team members who are excellent at their craft, communicate with kindness, and act like owners.

So what will you do at vidIQ in this role?

We are looking for an experienced Lead/ManagerSite Reliability Engineer to oversee the development, deployment, and maintenance of our cloud infrastructure and services. This person does not fear to rollup the sleeves and show by own example how things have to be done. The ideal candidate will be a proactive leader with a strong technical background and excellent communication skills.

Responsibilities:

  • Develop and implement a strategic plan for infrastructure growth, ensuring scalability and efficiency in line with organizational objectives

  • Build processes and tools to bolster system stability, focusing on proactive measures to minimize downtime and enhance overall system resilience.

  • Collaborate with various stakeholders, including engineers from different teams, to understand and integrate their technical requirements into the infrastructure development.

  • Oversee and refine CI/CD processes and tool integrations to enhance development and deployment workflows.

  • Lead, mentor and develop a team of DevOps professionals, cultivate a culture of continuous improvement and collaboration.

  • Establish robust security practices, manage access controls, and oversee SSH key rotations.

Required technical skills:

  • 7+ years of hands-on SRE/DevOps experience
  • 5+ years of hands-on experience with AWS:
    EC2, EKS, IAM, DynamoDB, RDS, ElasticCache, Kinesis Firehose, S3, VPC, Lambdas, Route53

  • Good understanding of networks.

  • Strong knowledge in setting up proper security within the growing organization (accesses, SSH key rotation, etc.)

  • Experience in setting up monitoring (Grafana/Prometheus) and alerting for different kinds of systems.

  • Experience with CI/CD tools.
  • Knowledge of Python, bash/shell, Docker, Terraform, and Kubernetes.
  • Experience with Postgres, MongoDB, Redis, ElasticSearch (management, tuning, backups)

Required non-technical skills:

  • 2+ years of experience in leading/mentoring team members

  • Good communication skills with technical and non-technical people

  • Good writing skills (documentation, instructions, tutorials, reports)

  • Strong analytical skills — the ability to decompose complex problems into smaller pieces

  • Ability to deliver observable results iteratively

  • Understanding of strategic goals and their mapping on short-term goals

  • Remote work experience

    Perks and Benefits

  • This position is 100% remote, allowing you to work from any location of your choice.
  • We offer a generous vacation policy of taking time when you need it
  • Paid holidays based on your location
  • Monthly reimbursement for mobile and internet services.
  • Wellness bonus of 100USD on a monthly basis
  • Support for professional development and relevant courses
  • Work with amazing people around the world and make an impact in the Creator Ecosystem

vidIQ believes in providing competitive compensation to all team members as determined by the candidate's skills, experience, and abilities, as well as internal equity and geo-location based pay. The upper range is reserved for individuals who demonstrate a high level of job knowledge and skills in their current role.

Our Commitment

We work hard to enable creators of all kinds to succeed and, to that end, we prioritize attracting diverse talent and cultivating an environment that encourages collaboration and creativity. We’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day.

Apply

If you’re excited about this, we’d love to talk to you. Use the “Apply” button below to get in touch with us.

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