Service Support Analyst

A Brief OverviewThe Service Support Analyst (Analyst), reporting to the Manager of the IT Support Centre, provides Tier 1 support to faculty, students and staff via phone (call centre), walk-in, or through IT Service Management (ITSM) online submissions using the ServiceNow platform. The Analyst provides support of all services that are offered by ITS,...

A Brief OverviewThe Service Support Analyst (Analyst), reporting to the Manager of the IT Support Centre, provides Tier 1 support to faculty, students and staff via phone (call centre), walk-in, or through IT Service Management (ITSM) online submissions using the ServiceNow platform. The Analyst provides support of all services that are offered by ITS,...

A Brief OverviewThe Service Support Analyst (Analyst), reporting to the Manager of the IT Support Centre, provides Tier 1 support to faculty, students and staff via phone (call centre), walk-in, or through IT Service Management (ITSM) online submissions using the ServiceNow platform. The Analyst provides support of all services that are offered by ITS,...

About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...

Service Support Analyst About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction,...

A Brief OverviewReporting to the Manager, Service Support Centre, the L1 Service Support Analyst, Information Technology Services (IT Services), is a key member of the Service Support Centre team, assisting faculty, students and staff within a triage-based support framework. This position provides initial user support for a variety of operating systems,...

A Brief OverviewReporting to the Manager, Service Support Centre, the L1 Service Support Analyst, Information Technology Services (IT Services), is a key member of the Service Support Centre team, assisting faculty, students and staff within a triage-based support framework. This position provides initial user support for a variety of operating systems,...

Service Support Analyst About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction,...

About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation,...

About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation,...

Service Support Analyst About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction,...

Service Support Analyst About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction,...

About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation,...

KFL&A Public Health is a local public health agency with over 200 staff volunteers who deliver public health programs and services to the people of the KFL&A area. The IT team has an immediate opening for an **IT Support Analyst**. KFL&A Public Health is committed to providing staff with a healthy work environment. Continuing education and professional...

**Overview** At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity The Support Analyst will report to the Manager of End User Support and the role is hybrid with some onsite work required in the local KPMG...

Overview: At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity The Support Analyst will report to the Manager of End User Support and the role is hybrid with some onsite work required in the local KPMG...

**Overview** At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world. The Opportunity The Support Analyst will report to the Manager of End User Support and the role is hybrid with some onsite work required in the local KPMG...

**File No: MNU-24-21** **Date Posted: June 3, 2024** **Closing Date: June 17, 2024** **Location: Ongwanada Resource Centre** **Hours of Work: 70 hours bi-weekly** **Wage**:Hourly**:$33.04 - $37.41** **Annual**: $60,134.39 - $68,095.07** **POSITION**: To support and advise the Manager, Clinical Information Services in a full range of expertise encompassing...

**About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...

**About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...