Senior Engineer
3 weeks ago
You will be part of the Support Team in our Montreal office, whose mission is to maintain customer applications, successfully deliver enhancements, updates and upgrades to customers, proactively monitor production environments and take actions to improve the overall user experience and the business value provided to our Customers. The Support Team operates with high quality standards and strong commitment to excellence and efficiency. Our team is very hands-on with a strong mindset of problem solving while also having the ability to think of the implementation holistically and provide solutions that solve the customer’s long-term challenges. Our team works hard, plays hard and enjoys all indoor and outdoor activities that the company organizes from time to time, so that you can focus, work collaboratively, and be at your creative best.
This is an exciting opportunity for a Senior Customer Application Engineer at Ivalua. This role necessitates a strong foundation in debugging and analytical skills and the ability to troubleshoot and optimize existing solutions effectively.
Advise Customers on procurement leading practices and configuration management.
# Use Ivalua Buyer technical framework (C# .NET & SQL) to configure and customize Ivalua Buyer solution to meet specific business requirements.
# Reverse engineering and debugging to solve project issues throughout all phases of the implementation cycle.
# Develop advanced configuration knowledge and show strong technical creativity skills to leverage configuration features in order to limit custom code.
# Bilingual skills is a must - English and French.
# Manage deliveries and solve technical operational issues.
# 5+ years of experience in software development, primarily in C#, .NET, and SQL Server.
~ Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people.
~ Ability to conduct business in English is required given our customer base; wherever possible, we will support the employee's right to work in French.
~ Serve as mentor to colleagues and project teams.
~ Comfortable looking for configuration solutions versus new coding and development.
~ Bachelor (BS) degree in Computer Science, Software Engineering, or a closely related field or foreign equivalent
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