Salesforce Administrator, Revenue Operations

4 weeks ago


Canada ada.cx Full time

We are looking for a Salesforce Administrator to join our fast-growing Revenue Operations team. Reporting to the Director, Customer Analytics, your responsibilities will be related to our end-to-end sales, customer success, marketing and customer support journey. This includes executing the day-to-day configuration, support, maintenance and improvement of our Salesforce platform and integrated tools.

About You
  • Minimum 1-3 years of experience as a Salesforce.com Administrator (ideally certified)
  • Strong understanding of the platform, with the ability to build custom objects, formula fields, workflows, and automations.
  • Working knowledge of Lightning Platform, Sales Cloud, and Service Cloud
  • Excellent written and verbal communication and strong attention to detail.
  • Ability to work independently and as part of a team.
  • Demonstrated analytical and problem-solving skills.
  • Experience with FinancialForce and CPQ is considered an asset.
  • Experience working for a SaaS company is considered an asset.
Outcomes
  • Administer CRM tasks including: account maintenance, access management, permission sets, data updates, role assignments, data uploads, etc.
  • Administer CPQ tasks including: product and pricebook maintenance, guided pricing, approvals, contract generation, Netsuite integration
  • Drive efficiency through business process automation, AppExchange installations, and 3rd party integrations
  • Ensure data is accurate by creating data automations and working with sales teams to ensure data is being entered and tracked
  • Partner with the Internal Sales and Finance team to identify, drive, and build improvements to the quote to cash process.
  • Assist in the evaluation, scope, and completion of new requests
  • Assist in onboarding of new users and updating existing users on changes by working with the Revenue Enablement team to create training materials
Benefits
  • Competitive salary and generous stock option plan
  • Unlimited vacation
  • Wellness account
  • Extended health coverage
  • Dental/optical/travel insurance
  • Life insurance
  • Employee and family assistance plan
Perks
  • Flexible work schedule
  • Remote-first, In-person friendly work environment with WFH budget
  • Paid parental leave for Canadian residents
  • Development opportunities

The expected salary range for this position is $78,000 to $100,000. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law.

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