Performance Testing Lead

4 weeks ago

Grande Prairie AB, Canada Bwalk Full time

Boardwalk provides Canadians with a quality, comfortable, home living experience. We operate 33,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.
Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide competitive wages, profit-sharing, and amazing benefits like flexible group medical and dental, fitness reimbursement, training and development, group RRSP matching, rental discounts, and more



We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from you
Manage a portfolio of approximately 1-99 suites
Must live on-site
Supervise and Direct Site Staff (Landscape, Maintenance, Cleaning, Security and Customer Service associates)
Conduct final interviews for new site Associates
Complete orientations for new hires on site, orient all staff with occupational health and safety polices, complete forms as necessary.
Conduct required performance reviews, conduct regular meetings with staff as required.
Manage disciplinary action as required.
Schedule work shifts; approve overtime. Review and verify staff hours worked for payroll.
Ensure Quality of building interiors and exteriors. Conduct Site visits and inspect suites between residents.
Prepare for quarterly “Vice President of Quality Control Inspections”.
Control Inventory for building operations. Oversee ordering of parts and supplies by site. Ensure site has all supplies to run appropriately. Oversee administration of inventory.
Ensure appropriate, ongoing building administration. Regulate specific and overall site costs. Review building operation checklists and update building statistics on an ongoing basis.
Communicate in a timely fashion through telephone and email.
Conduct Financial Analysis. Previous Leadership experience an asset.
Property Management Experience an asset.
Technical Requirements:
Advanced computer skills; Excel, Word and other Office 365 functions.
Familiarity with computer tablets is an asset
Non-Technical Requirements:
Dedicated to building better communities for all our Customers and surrounding communities
Strong commitment to providing excellent customer service to fellow associates
Excellent listening and telephone skills
Effective organizational and planning skills
Ability to multi-task and prioritize (excellent time-management skills)
Willingness to complete rotating on-call shift as scheduled
Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Post-offer/Pre-employment Physical Testing where applicable.
___________________________________________________________
Ready to shape the future of our communities? Deeply rooted in family spirit and humility, Boardwalk’s five core values of integrity, associates, teamwork, customer service and social responsibility are more than just words - they are a way of life. Coupled with our Golden Foundation of ‘treat others as you would like to be treated,’ ‘be good,’ ‘love community’ and ‘have fun,’ we believe in happiness and creating the most memorable experiences for both our Associates and Resident Members, continually looking for new and innovative ways to enhance and strengthen all our Boardwalk communities.

We hope these values speak to you as they speak so meaningfully to us

As we continue to grow, we remain unwavering in our commitment to providing Resident Members with the best quality rental communities. This same commitment means Boardwalk is always seeking individuals who have a positive attitude, are energetic and passionate, self-driven, productive, have the capacity to deliver high-quality results and who believe in the power of teamwork.

Diversity, Equity and Inclusion Commitment Statement
Together, our communities strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.

We believe every Associate in our team enriches our diversity by exposing us to a broad range of values, customs and experience to better understand and engage with the world around us, identify challenges, so as to discover, design and deliver solutions together.

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