Director, Non-Financial Risk, Canadian Banking

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Leads and oversees the Risk Advisory function within Risk Identification team, Canadian Banking Business Risk Management, providing proactive, practical and independent non-financial risk advice to Canadian Banking business units. The role partners with business leaders and Control and Support Functions to identify, assess, manage and escape risk; strengthen control design and execution; support informed business decisions; and promote consistent application of the Bank's risk management frameworks, policies and risk appetite.

Is this role right for you? In this role you will:

• Lead a team of Risk Advisory professionals aligned to Canadian Banking business units, establishing clear coverage, service expectations, priorities and escalation protocols.
• Act as a trusted advisor to Canadian Banking executives and business leaders on non-financial risk matters, providing timely challenge, guidance and practical options that enable informed decisions and sustainable business outcomes.
• Build strong, proactive relationships with business units to understand strategic priorities, products, customer journeys, operations, technology dependencies and change portfolios, and assess the related risk and control implications.
• Provide risk advisory support for new and changing products, services, processes, channels, technology and third-party arrangements, including risk impact assessments, control requirements, implementation readiness and post-implementation considerations.
• Guide business units in the effective use of risk management tools under the Bank's Operational Risk Management Framework and Compliance Risk Program, including risk and control self-assessments, key risk indicators, risk appetite activities, operational risk events and issue management.
• Facilitate risk identification and assessment activities with business units and Control and Support Functions, ensuring material and emerging risks, control gaps, interdependencies and residual risk exposures are clearly understood, documented and escalated.
• Advise on the design, enhancement and implementation of controls, with a focus on clear ownership, appropriate preventative and detective coverage, evidence requirements, sustainability and alignment with the business operating model.
• Provide challenge and oversight for risk and compliance issues, including root-cause analysis, remediation strategy, action-plan quality, target dates, closure readiness and identification of broader thematic or systemic implications.
• Lead and coordinate advisory support for operational risk events, ensuring the business appropriately assesses impact, identifies root causes, completes required escalation and develops sustainable corrective actions.
• Provide advisory support to Canadian Banking business units on the interpretation and implementation of applicable regulatory, policy and framework requirements, engaging subject-matter experts where required.
• Synthesize business-unit risk insights to identify themes, trends, concentration risks and emerging concerns across Canadian Banking, and recommend priorities or actions to senior management.
• Prepare and present clear, decision-focused risk reporting for management and risk committees, including the Canadian Core Risk Committee and other relevant forums.
• Represent Canadian Banking Business Risk Management at key risk committees and working groups, bringing a business-informed risk perspective and ensuring decisions and actions are communicated to impacted stakeholders.
• Promote a strong risk culture by encouraging early engagement, constructive challenge, transparent escalation and clear accountability for risk ownership within the first line of defense.
• Lead and drive a customer-focused culture across the team, leveraging broader Bank relationships, systems and knowledge to deliver consistent and effective advisory support.
• Ensure the Bank's risk appetite and risk culture are considered in day-to-day activities and decisions.
• Maintain effective day-to-day business controls and fulfil obligations related to operational risk, regulatory compliance risk, AML/ATF risk, conduct risk and the Guidelines for Business Conduct.
• Build a high-performance and inclusive team by setting clear expectations, developing advisory capabilities, supporting succession planning and fostering collaboration, sound judgement and continuous improvement.

Dimensions

• Provides risk advisory coverage across Canadian Banking business units and products, in partnership with relevant Control and Support Functions.
• Supports business decision-making and execution by providing timely, consistent and actionable non-financial risk ad