Coordinator, Customer Service and Logistic
3 weeks ago
the TransX Group of Companies is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customer’s business needs.
Shift: Monday to Friday; The TransX Group of Companies has an exciting opportunity for an OS&D Coordinator to join the Operations department in our Calgary facility, reporting to the Dock Manager.
Our fleet team will be satisfied once our drivers have successfully met their full potential. Inspecting shipments to validate claims
Researching claims, analyzing root causes, and determining solutions, and communicating findings
Locating overages, shortages, and damaged freight
Handling many different types of freight; Preparing all paperwork and the repackaging on all OS&D freight
Researching and resolving OS&D freight issues
Maintaining accurate records for reporting all OS&D freight on a daily/weekly basis to service center management
Assisting with answering phones, providing quality customer service, and resolving customer concerns efficiently
Intermediate to advanced computer skills in Microsoft Office
Excellent written and oral communication skills in both French and English
Partnered training programs and learning supports
Training and tuition reimbursement
Annual performance incentives
Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.)
TransX is an equal opportunity employer with a strong commitment to the individual and collective growth of our employees and a commitment to diversity and inclusiveness in the workplace.
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