Hiring Animal Care Attendant

3 weeks ago

Vancouver BC, Canada The British Columbia Society for the Prevention of Cruelty to Animals Full time

The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA) is looking to fill the following career opportunity:


Animal Care Specialist - ACA 2


STATUS: Permanent; Full-Time


SHIFT: 35 hours per week


00 per hour


We welcome diversity, value differences, and foster inclusion in our employment practices. Find out more about our commitment to diversity and inclusion by reading our on our website. The BC SPCA is a dynamic organization with facilities and services across the province of BC. To ensure that optimal levels of care are administered to the animals based on the Five Freedoms. Provides primary care and support to all shelter based animals including feeding and cleaning of kennels, socialization of animals and transportation of animals as may be required. Assumes a leadership role in designated area of responsibility, through facilitating clear and effective communication of staff and volunteers as it relates to the provision of care and the completion of administrative functions.


To oversee the activities of the animal care attendants (ACA 1) and volunteers assigned to area of responsibility, including ensuring that training has been provided and proper procedures are being followed.


~ To ensure kennels, runs, and cat cages are kept in a manner that is best suited for the animal’s health and welfare as per the ShelterSense protocols.


~ To monitor the health and welfare of the animals through the maintenance of up-to-date kennel cards, recording information on whiteboard and daily logs, and completing daily welfare sheets.


~ To maintain animals on a proper diet ensuring daily feeding, watering, exercise, and enrichment.


~ To treat animals humanely, with compassion and concern, and in a manner consistent with the BC SPCA’s five freedoms.


~ To immediately report any health or welfare concerns to the Manager or designate.


~ To ensure animals’ health and well-being are maintained in accordance with the BC SPCA policies and procedures with respect to animal health. This includes the administration of approved medications as specified by the Animal Health Technologist or other authorized shelter staff and ensuring related supplies are re-stocked and ordered as needed.


~ To perform welfare and temperament assessments on animals as needed, ensuring that all ShelterSense protocols are followed and are consistent with the animal’s current assessment.


~ To conduct contractual animal control duties as required (where applicable).


~ To act as an ambassador of the BC SPCA at all times and ensure customer and community relations are consistently professional and positive.


~ To answer telephones and walk-in inquiries in a courteous manner providing information satisfactory to the needs of the customer.


~ To perform reception duties including greeting members of the public, answering telephones, responding to emails promptly, entering information in Shelter Buddy, uploading photos, filing and cash-out procedures.


~ To assist with adoptions, redemptions and intake of animals including reviewing lost and found book and adoption applications.


~ To ensure all procedures for receiving, licensing, or adopting all animals are conducted according to procedure and meet the needs of customers.


~ To assesses suitability of potential animal adoptive customers for the purposes of best possible match between adopter and animal.


~ To support and implement BCSPCA provincial initiatives and adhere to all operational policies and procedures.


~ To assist in local and provincial fund-raising initiatives.


~ To review inventory of all shelter supplies including but not limited to: food, blankets, towels, personal protective equipment, cages, crates, etc. To ensure the security of the building when entering and exiting by ensuring all doors and gates are locked when required.


~ To operate the Animal Centre vehicle(s) as needed including transporting animals to and from the veterinarian clinic(s) and ensure proper cleanliness and maintenance of the vehicle


~ To work together and collaboratively with other staff and volunteers to benefit and enhance the health and welfare of shelter animals and create a harmonious team environment.


~ Valid Class 5 BC driver’s license
A sound knowledge of animals, their breeds, characteristics, and common diseases
Previous kennel or animal care experience will be considered an asset
Demonstrable interest in all aspects of animal welfare
Basic computer skills sufficient to deal effectively with the necessary front desk duties including answering emails, and updating animal records
Minimum of one year animal care experience with the BC SPCA or related agency preferred.
Introduction to Organizational Policy and Procedure
Animal Management 1
Small Animal Sense
V2 Administrator training (where applicable)
No telephone calls, please.

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