Product Engineering Analyst
4 weeks ago
Product Engineering Analyst page is loaded Product Engineering Analyst
Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id JR133868 What you’ll do
The Engineering Analyst is responsible for distilling consumer product quality expectations that meet or exceed our target market, translate them into product testing requirements that will drive enhanced quality products, improved customer product experience and satisfaction.
Responsible for the creation, monitoring, revising, and communication of the Testing Criteria; collaborate with Merchandising & Branding teams to ensure testing criteria and test plans align to brand and consumer expectations.
Determine the acceptability of product quality through product evaluations, consumer usage testing, and competitive benchmarking; Recommend concepts for product improvement or product dismissals to the Product Quality Manager, merchants, vendors, and other internal stakeholders
Conduct product complaint investigations, responsible for vendor follow ups, and supporting of product incident review meetings
Review online customer reviews, taking necessary follow up actions; Reviewing after sales service reports to feedback into the testing criteria and report learnings to vendors and merchants
Collaborate with Product Development and Branding teams on new Owned Brand product launches
2+ years experience in quality assurance, product development, mechanical engineering, electrical engineering, material science engineering, automotive engineering, manufacturing engineering, or a related field
~ Proven technical acumen demonstrated within a manufacturing, quality or consumer products environment
~ American Society for Quality or similar certifications
~ We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.
We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.
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