Billing Specialist

4 weeks ago


Windsor ON, Canada HUB International Full time

We offer in-office, hybrid, and remote work flexibility.
Who we are: HUB Customer Central (HCC) is a leading insurance hub in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer. We are affiliated with HUB International, the 5th largest insurance brokerage in the world with 13,000 employees and more than 475 offices.
In 2021, HUB won the prestigious Stevie Award for Employer of the Year - Insurance. We’re about communities too. HUB/HCC is committed to a formal program – HUB Gives – that encourages employees to donate their time, creativity, and passion to community causes. The Billing Specialist is responsible for handling and completing billing related service requests while maintaining an effortless customer experience.
Respond to and process billing related enquiries or changes, utilizing appropriate resources within the applicable quality standards set by the company.
Demonstrate and maintain a complete understanding of all carrier billing procedures and practices.
Respond favourably to all coaching and training provided and make use of self-coaching tools where available.
Post-secondary education is an asset.
Availability to work various shifts and days of the week as required in order to support the team and our clients
Group Health and Dental Benefits
Corporate discounts on gym memberships and other services/products
Diversity matters to us. We’re committed to building inclusive teams in an equitable environment. Such diversity allows us to cultivate a workplace where people of all backgrounds collaborate, contribute, and thrive.
We offer in-office, hybrid, and remote work flexibility.
Who we are: HUB Customer Central (HCC) is a leading insurance hub in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer. We are affiliated with HUB International, the 5th largest insurance brokerage in the world with 13,000 employees and more than 475 offices.
In 2021, HUB won the prestigious Stevie Award for Employer of the Year - Insurance. We’re about communities too. HUB/HCC is committed to a formal program – HUB Gives – that encourages employees to donate their time, creativity, and passion to community causes. The Billing Specialist is responsible for handling and completing billing related service requests while maintaining an effortless customer experience.
Respond to and process billing related enquiries or changes, utilizing appropriate resources within the applicable quality standards set by the company.
Demonstrate and maintain a complete understanding of all carrier billing procedures and practices.
Respond favourably to all coaching and training provided and make use of self-coaching tools where available.
Strong computer skills.
Post-secondary education is an asset.
Availability to work various shifts and days of the week as required in order to support the team and our clients
Group Health and Dental Benefits
Corporate discounts on gym memberships and other services/products
Diversity matters to us. We’re committed to building inclusive teams in an equitable environment. Such diversity allows us to cultivate a workplace where people of all backgrounds collaborate, contribute, and thrive.
Department Office Administration & ClericalRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent About Us
Hi, we’re HUB.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.


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