Remote Implementation Consultant Automations
3 weeks ago
Implementation Consultant page is loaded Implementation Consultant
Apply locations United States - Virtual Canada - Virtual time type Full time posted on Posted Yesterday job requisition id R49923 Job Summary:
This role is offered remotely within the US and Canada ONLY
You have a commitment to providing the best customer service possible and the ability work as a team to ensure the successful deployment of Trapeze EAM software solutions. You are looking for an exciting opportunity to contribute to a leading software company’s implementation strategy and grow our customer base.
Trapeze EAM is a comprehensive transit asset management software application designed for tracking the management and maintenance of all transit infrastructure for which a transit agency is responsible: rolling stock (bus, railcar, non-revenue), facilities assets (stations/shelters), track/fixed guideway (linear), maintenance of way, etc. You will be leveraging our Trapeze Enterprise Asset Management (EAM) suite of software to help Trapeze clients and their passengers in their journey.
The Implementation Consultant works directly with clients and colleagues to improve transit operations using Trapeze's Enterprise Asset Management products. Developing and delivering project artifacts such as process diagrams, gap analysis documentation, and functional and technical design documents throughout a project.
Working with the Project Manager to ensure we deliver within project scope, budget, and timeline.
Perform training, consulting, or other support for customers.
Traveling to customer sites in North America to help improve their operations with Trapeze's products and services.
You have a background and experience in software consulting, Asset Management, Maintenance and/or Public Transit experience. You are organized and have strong customer and relationship management skills.
You can work under minimal supervision and are able to deal with multiple projects effectively and efficiently, meeting stringent timelines and changing priorities. Experience leading consulting, software testing and training sessions
Strong troubleshooting and problem analysis skills.
Basic understanding of Relational Database Management Systems and Microsoft SQL.
Strong knowledge of MS Office products including Excel, PowerPoint, Project, Access, Visio.
Experience in Asset Management, Maintenance and/or the transit industry.
SQL query writing experience is a plus.
We encourage our employees to openly contribute ideas, whether you are a student, graduate, or current member of the team. Building strong and long-lasting relationships are a vital component to working with us. Trapeze is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited. Please inform us if you have a disability or special need that requires accommodation.
Trapeze Group works with public transit agencies and their communities to develop and deliver smarter, more effective public transit solutions. For more than 25 years we have been Here for the Journey, evolving with our customers around the world to helping them move people from point A to Z, and everywhere in between.
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