Solutions Designer
2 weeks ago
Title: Solutions Designer - CRM
Duration: 6+ Months Location: 222 Jarvis Street, Toronto, ON Hybrid – 3 Days Onsite, 2 Days Remote Technical Solution And Development Skills- At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies
- Experience with developing business design document, functional & non- functional requirements
- Experience with developing high level application flows to support the business requirements.
- Experience in developing functional design document
- Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions
- Experience with solutions and designs with user experience and accessibility (WCAG/AODA)
- Experience conducting user research and usability testing
- Experience developing user personas and user journey maps
- Experience analyzing user feedback and designing solutions to address user issues and pain points
- Experience creating wire frames and high-fidelity mock-ups with UI prototyping software such as Figma or Adobe XD
- Experience researching and applying industry best practices
- Demonstrated experience in developing use cases (business/system), identifying and documenting business rules
- Demonstrated experience with the creation and analytical process of business requirement documents
- Demonstrated experience in identifying risk and providing solutions
- Demonstrated experience with creating quality assurance plan and writing test cases
- Demonstrated experience with change management methodologies
- 7+ years of experience in Siebel or Adobe AEM Solution implementation
- Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)
- Demonstrated experience in creating and updating business architecture artefacts
- Demonstrated experience with rational unified process (RUP)
- Experience in developing application view visibility and CRUD (create, read, update, delete) matrix
- Experience with developing application screen mock-ups and screen flows; translate screen design and workflows into Wireframes and or prototype
- Strong communication skills; both written and verbal
- Ability to develop and present new ideas and conceptualize new approaches and solutions
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
- Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large team and work closely with other individual team members
- Proven analytical skills and systematic problem solving
- Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change
- Demonstrated ability to work well and communicate effectively with clients, bridging client business requirements to technical team
- Experience
- with Public Sector Transfer Payment (Grant) Model would be an asset.
- Experience with ensuring that corporate QA standards are followed and maintained would be an asset.
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