Field Technician

2 months ago

Toronto ON, Canada Instacart Full time

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team. There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.

Overview

Field Technicians work with Caper Carts across our partner locations to diagnose and resolve hardware and software related issues. You will work with tickets submitted via our Support Portal when on-site troubleshooting and resolution is needed. You will also provide valuable feedback on the state of hardware and software in the field to our teams. Caper will provide you with all of the tools and work-instructions needed to solve on-site issues. You will collaborate with and be supported by teammates to contribute your feedback, ideas, and processes to build the future of grocery.

About Caper:

Caper builds smart shopping carts powered by deep learning and computer vision to enable a seamless grab-and-go retail experience. Caper’s unique technology is a plug-and-play solution that does not require retail store renovation, operational overhaul, heavy compute, and endless image labeling & training. Retailers simply purchase smart shopping carts and the entire store is upgraded with cashierless capabilities Caper is one of the fastest-growing retail automation technology products in the market, costs less than 1% of our competitions’ infrastructure and is already widely adopted in the marketplace. Our cross-functional and durable Product team solves hard customer & business problems in ways that our customers love.

About the Job

Work with the Hardware and Operations teams to diagnose and resolve issues, as well as deliver new features and improvements to Caper carts. Communicate with our clients and represent Caper professionally on-site and virtually. Capture clear notes and other media to document understanding and resolution processes for issues encountered. Work with a Wonderful Team that will support you in your success. Requires availability Monday through Friday and the ability to diagnose and resolve incident tickets on-site within 48 hours. Contracted role can provide supplemental income with flexible day and evening hours.

About You

Enjoy learning about and working directly with software and hardware of new technology. Highly organized with strong verbal and written communication skills to support customer and team interactions, as well as documentation. Customer-focused orientation that aims to over-deliver on expectations. Willing to work independently in the field with limited supervision. Logical thinker who is able to connect the dots when a complex challenge arises. Collaborative attitude who enjoys working with a team to solve problems.

Minimum Qualifications

1+ years of experience in technical support, mechanical engineering, hardware maintenance or related fields in a corporation or in a startup environment. Great troubleshooting skills to look beyond the task at hand and find creative solutions to simple and complex problems. Experience at handling wires, electronic circuits, computers and other devices and high-tech devices such as copiers, printers, POS systems. Basic knowledge of electrical engineering/wiring. Basic network knowledge in setup of Wi-Fi devices. Comfortable working with Windows, Android, Gmail, Google Drive, Excel, Slack, and troubleshooting tools and apps. Ability to travel out-of-state for training purposes. Must have a vehicle and clean driving record.

Compensation and Benefits

Competitive salary including a monthly retainer. Flexible schedule. This is a Part-Time contract position (1099).

#J-18808-Ljbffr

  • Field Service Technician

    4 days ago

    Old Toronto, Ontario, Canada Fish Field Inc Full time

    Field Service Technician - Canada RemotePosition TypeOtherLocationLanguage(s)Added onTuesday, February 20th 2024Deadline to apply Job DescriptionNETZSCH Premier Technologies is looking for a Field Service Technician to work as a team performing commissionings, start-ups, and training for new equipment at the customer's facility. This includes installation...

  • In-Field Technician

    1 month ago

    Markham, ON, Canada AeroBarrier Full time

    Air Sealing Pros In-Field Technician Job Description We are looking to hire a detail-oriented in-field Technician to apply the AeroBarrier process on residential, high-rise and commercial projects. The Technician will be skilled in operating, cleaning, adjusting and repairing the applicable systems. You will guide and advise the customer and crew members...

  • Field Service Technician

    4 weeks ago

    Toronto, ON, Canada YER USA Full time

    On behalf of our client, DSI DANTECH, we are seeking a Field Service Technician to join their team in North America. This is an excellent opportunity for a talented technician with experience in the commissioning and troubleshooting of electro-mechanical equipment. This is a remote/home-based position, ideally located in the greater Toronto, ON, area.This...

  • Field Service Technician

    4 weeks ago

    Toronto, ON, Canada YER USA Full time

    On behalf of our client, DSI DANTECH, we are seeking a Field Service Technician to join their team in North America. This is an excellent opportunity for a talented technician with experience in the commissioning and troubleshooting of electro-mechanical equipment. This is a remote/home-based position, ideally located in the greater Toronto, ON, area.This...

  • Field Service Technician

    3 weeks ago

    Toronto, ON, Canada YER USA Full time

    On behalf of our client, DSI DANTECH, we are seeking a Field Service Technician to join their team in North America. This is an excellent opportunity for a talented technician with experience in the commissioning and troubleshooting of electro-mechanical equipment. This is a remote/home-based position, ideally located in the greater Toronto, ON, area.This...

  • Field Service Technician

    3 weeks ago

    Toronto, ON, Canada YER USA Full time

    On behalf of our client, DSI DANTECH, we are seeking a Field Service Technician to join their team in North America. This is an excellent opportunity for a talented technician with experience in the commissioning and troubleshooting of electro-mechanical equipment. This is a remote/home-based position, ideally located in the greater Toronto, ON, area.This...

  • Field Service Technician

    4 weeks ago

    Toronto, ON, Canada YER USA Full time

    On behalf of our client, DSI DANTECH, we are seeking a Field Service Technician to join their team in North America. This is an excellent opportunity for a talented technician with experience in the commissioning and troubleshooting of electro-mechanical equipment. This is a remote/home-based position, ideally located in the greater Toronto, ON, area. This...

  • Seasonal Field Technician

    1 month ago

    Toronto, ON, Canada GRIMMWAY FARMS Full time €20

    TITLE: CROP SCOUT / FIELD TECHNICIAN Responsible for scouting insects, diseases, pests, weeds, and other observations in the field, and reporting issues identified to supervisor. Scout for insects, crops diseases, pests, and weeds growing in the field. # Collect soil, tissue, and plant sample for analyses. # Report field and crop conditions to PCAs...

  • IT Field Technician

    2 weeks ago

    Toronto, Canada Frontline Technology Support, LLC Full time

    Frontline Technology Support, LLC is actively seeking experienced IT technicians to join our team. As a field technician, you will play a crucial role in maintaining and servicing various devices, including computer systems, POS systems, ATMs, kiosks, and network systems. While most of your work will be independent, there may be occasions where collaboration...

  • Field Service Technician

    2 months ago

    Toronto, ON, Canada Lock Search Group Full time

    Field Service Technician Greater Toronto Area, ON Lock Search Group is seeking a skilled Field Service Technician for a prominent packaging solutions provider. In this role, you'll be responsible for installing, troubleshooting, and repairing industrial packaging machinery, both on-site and at customer locations. You'll also play a key role in...

  • Field Service Technician

    2 days ago

    Toronto, ON, Canada Lock Search Group Full time

    Field Service Technician Greater Toronto Area, ON Lock Search Group is seeking a skilled Field Service Technician for a prominent packaging solutions provider. In this role, you'll be responsible for installing, troubleshooting, and repairing industrial packaging machinery, both on-site and at customer locations. You'll also play a key role in training...

  • Field Service Technician

    3 weeks ago

    Toronto, ON, Canada Lock Search Group Full time

    Field Service Technician Greater Toronto Area, ON Lock Search Group is seeking a skilled Field Service Technician for a prominent packaging solutions provider. In this role, you'll be responsible for installing, troubleshooting, and repairing industrial packaging machinery, both on-site and at customer locations. You'll also play a key role in...

  • Field Services Technician

    1 week ago

    Toronto, Canada Verra Mobility Full time

    **Who we are...** Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We...

  • Field Technician

    1 month ago

    Toronto, ON, Canada Englobe Full time

    Your Employer Dare to join Englobe At nearly 3,000 people, Englobe is one of Canada's premier firms specializing in professional engineering services, environmental sciences, and soil and biomass treatment. With offices located across Canada, the United Kingdom and France, we are conveniently located to support large- and small-scale projects,...

  • Field Services Technician

    3 days ago

    Toronto, Ontario, Canada Verra Mobility Full time

    Who we are...Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are...

  • Field Technician

    4 days ago

    Toronto, Ontario, Canada Englobe Full time

    At nearly 3,000 people, Englobe is one of Canada's premier firms specializing in professional engineering services, environmental sciences, and soil and biomass treatment. With offices located across Canada, the United Kingdom and France, we are conveniently located to support large- and small-scale projects, through different stages, in many sectors....

  • Audio Visual Integration Technician

    2 weeks ago

    Toronto, Canada Field Service .CA Inc. Full time

    Field Service Canada is seeking a driven and dedicated individual for the Audio Visual Integration Technician (Level 1) position. Field Service is an industry leader in the design, installation, service and support of lighting and audio/visual systems across Canada with offices in Toronto, Ottawa and Vancouver. With our national presence, travel will be...

  • Field Technician

    2 months ago

    Greater Toronto Area, Canada Barbeque Pro Inc. Full time

    _**URGENTLY HIRING MULTIPLE FIELD TECHNICIANS TO MEET THE DEMANDS OF OUR UPCOMING SEASON.**_ **Barbeque Pro Inc**. is Ontario's highest rated service company for all barbeque and gas appliance needs. We specialise in the professional cleaning/restoration, maintenance and repairs of barbeques, gas fireplaces and patio heaters. We also provide services for...

  • Field Technician

    2 months ago

    Greater Toronto Area, Canada Barbeque Pro Inc. Full time

    _**URGENTLY HIRING MULTIPLE FIELD TECHNICIANS TO MEET THE DEMANDS OF OUR UPCOMING SEASON.**_ **Barbeque Pro Inc**. is Ontario's highest rated service company for all barbeque and gas appliance needs. We specialise in the professional cleaning/restoration, maintenance and repairs of barbeques, gas fireplaces and patio heaters. We also provide services for...

  • Field Technician

    2 weeks ago

    Greater Toronto Area, Canada Barbeque Pro Inc. Full time

    _**URGENTLY HIRING MULTIPLE FIELD TECHNICIANS TO MEET THE DEMANDS OF OUR UPCOMING SEASON.**_ **Barbeque Pro Inc**. is Ontario's highest rated service company for all barbeque and gas appliance needs. We specialise in the professional cleaning/restoration, maintenance and repairs of barbeques, gas fireplaces and patio heaters. We also provide services for...