Infrastructure & Support Analyst
3 weeks ago
At Intelliware, you’ll have the opportunity to be part of a top-notch Tech Ops team and work with bleeding edge technology. Under the supervision of VP, Technical Operations, you will support end users and work on staging, configuring and supporting server, workstation and network-related hardware and software applications.Responsibilities/Accountabilities:Act as primary point of contact for onsite and roaming user-related technical issues including hardware and software problems, network connectivity, and system errorsRespond to user inquiries and provide prompt, accurate, and professional technical support via various channelsTrack and manage user inquiries and issues using help desk software and ticketing systemDiagnose and troubleshoot user-reported problems, utilizing appropriate testing tools and methodologies to identify the root cause of issuesDocument user issues, resolutions, and troubleshooting steps in a comprehensive and organized mannerMaintain and develop an inventory of network hardware and softwareConfigure and distribute workstations and laptopsOnboard and train new employeesHelp design and implement scalable technology infrastructure solutionsEstablish and enforce security/ cybersecurity lensCollaborate with IT Team for infrastructure improvements and driving operational efficiencyInvestigate, learn, and apply new technologies/processes‘Must Have’ Skills and Qualifications:Excellent communication skills, both verbal and written, with the ability to explain technical concepts clearly and concisely to technical and non-technical usersStrong customer service orientation and a passion for delivering exceptional user supportProven problem-solving and analytical skills, with the ability to logically diagnose and resolve user issuesAbility to work both independently and collaboratively in a fast-paced, dynamic environment, effectively managing multiple priorities and meeting deadlinesProficiency in using various operating systems, software applications, and hardware devicesKnowledge in supporting LAN and WAN solutionsExperience using Microsoft Active Directory, Office 365 & Microsoft Entra IDFamiliarity with help desk software and ticketing systemsUnderstanding of security/cybersecurity principlesResearch skills and up-to-date knowledge on technology advancementsDegree/Diploma in a relevant field or equivalent practical experience’Nice to Have’ Skills and Qualifications:Experience with Modern Enterprise Grade Switches and FirewallsExperience with Docker or other containerization technologyExperience with MDM solutionsExperience with Endpoint backup and Endpoint EDR systemsExperience with scripting in Windows and LinuxExperience with VMWare Workstation or FusionExperience with Microsoft Hyper-V or VirtualBoxFor more info on Intelliware, check out our Careers Page and Instagram.Intelliware is committed to diversity in the workplace. We are an inclusive employer and welcome and encourage applications from all qualified candidates. Applicants’ needs will be accommodated during our recruitment and selection process so please advise us if you require accommodation.
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Senior Infrastructure Analyst
4 days ago
Toronto, ON, Canada Ignite Technical Full timeOn behalf of our client in Burnaby, Ignite Technical Resources is looking for a Senior Infrastructure Analyst with our client for a contract opportunity . Purpose: Reporting to the IT Operations lead, the Senior Infrastructure Analyst provides technical leadership and expertise in day to day operations of Infrastructure services and is...
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Infrastructure & Support Analyst
6 days ago
Toronto, ON, Canada Intelliware Development Inc. Full timeAt Intelliware, you’ll have the opportunity to be part of a top-notch Tech Ops team and work with bleeding edge technology. Under the supervision of VP, Technical Operations, you will support end users and work on staging, configuring and supporting server, workstation and network-related hardware and software...
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Infrastructure & Support Analyst
7 days ago
Toronto, ON, Canada Intelliware Development Inc. Full timeAt Intelliware, you’ll have the opportunity to be part of a top-notch Tech Ops team and work with bleeding edge technology. Under the supervision of VP, Technical Operations, you will support end users and work on staging, configuring and supporting server, workstation and network-related hardware and software...
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Infrastructure Technical Support Analyst
3 weeks ago
Toronto, Canada PeopleToGo Full timeJob Title: Infrastructure Technical Support AnalystLocation: Toronto, ONType: Contract – 12 months (with a strong possibility of becoming an ongoing contract) Starts: January 2012Our client is seeking an experience individual to work with their current team in a large Enterprise environment that supports multiple platforms with over 22,000 users. The...
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Infrastructure & Support Analyst
6 days ago
Toronto, ON, Canada Intelliware Development Inc. Full timeAt Intelliware, you’ll have the opportunity to be part of a top-notch Tech Ops team and work with bleeding edge technology. Under the supervision of VP, Technical Operations, you will support end users and work on staging, configuring and supporting server, workstation and network-related hardware and software applications. ...
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Infrastructure Analyst
3 weeks ago
Toronto, Canada Robertson & Company Ltd. Full timeServiceNow experience is a Must HaveThe Hardware Asset Management Associate/Infrastructure Analyst will be supporting the global hardware asset management process within the organization. We are dedicated to managing all infrastructure hardware assets. The role will focus on the end-to-end lifecycle management of hardware assets from acquisition to...
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Infrastructure & Support Analyst
2 weeks ago
Toronto, ON, Canada Intelliware Development Inc. Full timeAt Intelliware, you’ll have the opportunity to be part of a top-notch Tech Ops team and work with bleeding edge technology. Under the supervision of VP, Technical Operations, you will support end users and work on staging, configuring and supporting server, workstation and network-related hardware and software applications. ...
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Infrastructure & Support Analyst
2 weeks ago
Toronto, ON, Canada Intelliware Development Inc. Full timeAt Intelliware, you’ll have the opportunity to be part of a top-notch Tech Ops team and work with bleeding edge technology. Under the supervision of VP, Technical Operations, you will support end users and work on staging, configuring and supporting server, workstation and network-related hardware and software applications. ...
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Infrastructure & Support Analyst
2 weeks ago
Toronto, ON, Canada Intelliware Development Inc. Full timeAt Intelliware, you’ll have the opportunity to be part of a top-notch Tech Ops team and work with bleeding edge technology. Under the supervision of VP, Technical Operations, you will support end users and work on staging, configuring and supporting server, workstation and network-related hardware and software applications. ...
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Infrastructure & Support Analyst
2 weeks ago
Toronto, ON, Canada Intelliware Development Inc. Full timeAt Intelliware, you’ll have the opportunity to be part of a top-notch Tech Ops team and work with bleeding edge technology. Under the supervision of VP, Technical Operations, you will support end users and work on staging, configuring and supporting server, workstation and network-related hardware and software applications. ...
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Infrastructure Analyst
3 weeks ago
Toronto, Canada Robertson & Company Ltd. Full timeServiceNow experience is a Must HaveThe Hardware Asset Management Associate/Infrastructure Analyst will be supporting the global hardware asset management process within the organization. We are dedicated to managing all infrastructure hardware assets. The role will focus on the end-to-end lifecycle management of hardware assets from acquisition to...
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Infrastructure Analyst
3 weeks ago
Toronto, Canada Robertson & Company Ltd. Full timeServiceNow experience is a Must HaveThe Hardware Asset Management Associate/Infrastructure Analyst will be supporting the global hardware asset management process within the organization. We are dedicated to managing all infrastructure hardware assets. The role will focus on the end-to-end lifecycle management of hardware assets from acquisition to...
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Infrastructure Analyst
3 weeks ago
Toronto, Canada Robertson & Company Ltd. Full timeServiceNow experience is a Must Have The Hardware Asset Management Associate/Infrastructure Analyst will be supporting the global hardware asset management process within the organization. We are dedicated to managing all infrastructure hardware assets. The role will focus on the end-to-end lifecycle management of hardware assets from acquisition to...
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Senior Infrastructure Analyst
3 weeks ago
Toronto, ON, Canada Live Assets Full timeIT Jobs in Canada Job Description Live Assets | IT Staffing Solutions is hiring a Senior Infrastructure Analyst to join our client’s infrastructure team.The primary role would be to administer the company’s network and maintain, optimize and monitor Linux systems. Other responsibilities would include, improving processes, writing\updating...
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Senior Infrastructure Analyst
4 days ago
Old Toronto, Canada Ignite Technical Full timeOn behalf of our client in Burnaby, Ignite Technical Resources is looking for a Senior Infrastructure Analyst with our client for a contract opportunity . Purpose: Reporting to the IT Operations lead, the Senior Infrastructure Analyst provides technical leadership and expertise in day to day operations of Infrastructure services and is...
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Senior Infrastructure Analyst
4 days ago
Old Toronto, Canada Ignite Technical Full timeOn behalf of our client in Burnaby, Ignite Technical Resources is looking for a Senior Infrastructure Analyst with our client for a contract opportunity . Purpose: Reporting to the IT Operations lead, the Senior Infrastructure Analyst provides technical leadership and expertise in day to day operations of Infrastructure services and is...
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Senior Infrastructure Analyst
3 days ago
Old Toronto, Canada Ignite Technical Full timeOn behalf of our client in Burnaby, Ignite Technical Resources is looking for a Senior Infrastructure Analyst with our client for a contract opportunity . Purpose: Reporting to the IT Operations lead, the Senior Infrastructure Analyst provides technical leadership and expertise in day to day operations of Infrastructure services and is...
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Infrastructure and Systems Analyst
2 weeks ago
Toronto, Canada Guardian Capital Group Full timeJOB STATEMENT:The Infrastructure and Systems Analyst position is responsible for development, implementation, and support of existing network computing services, specifically network applications and operating systems, to ensure an efficient and effective network computing environment. They will assist team members with support, maintenance and optimization...
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Infrastructure and Systems Analyst
2 weeks ago
Toronto, Canada Guardian Capital Group Full timeJOB STATEMENT:The Infrastructure and Systems Analyst position is responsible for development, implementation, and support of existing network computing services, specifically network applications and operating systems, to ensure an efficient and effective network computing environment. They will assist team members with support, maintenance and optimization...
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Infrastructure and Systems Analyst
2 weeks ago
Toronto, Canada Guardian Capital Group Full timeJOB STATEMENT : The Infrastructure and Systems Analyst position is responsible for development, implementation, and support of existing network computing services, specifically network applications and operating systems, to ensure an efficient and effective network computing environment. They will assist team members with support, maintenance and...
