Senior Client Manager, Commercial Insurance

3 weeks ago

Mississauga ON, Canada Jones DesLauriers Full time

Hybrid remote work flexibility
~ 100% tuition re-imbursement for business relevant courses and training
~ On-site Fitness Facility
~ A volunteer day to make a difference and give back to your community
~ Jones DesLauriers is hiring for an experienced Senior Client Manager who is a knowledgeable expert advisor in commercial insurance lines of business. The successful candidate will be responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in obtaining, maintaining, and expanding business.

Responsible for managing a renewal book of business
Works closely with Producers and other JDIMI staff on all aspects of client service, marketing, and renewal while adhering to JDIMI’s best practices and standard procedures.
coordinate, support plans, discuss arising issues and create comprehensive plans for existing clients
Develops new business from existing accounts and assigned leads and contributes to meeting departmental production goals. Manage account documentation (i.e., routine inquires, quotes, binders, statement of values, insurance contracts, endorsements, cancellations, etc.)
Review client’s current coverage and exposures, loss experience and analyze risk to determine the product/service requirements
Ensure accurate and timely servicing and billing of accounts
Actively develop an increased knowledge of related insurance products and client needs
Participate in training and professional development courses to enhance skills and industry knowledge
Minimum 10 years of commercial transportation insurance experience required
O. license required
Client development/relationship management experience
Solid understanding of policy wordings/coverages
Strong attention to detail, time management, problem solving and analytical skills
Advanced skills in Outlook, Excel, Word and EPIC

Jones DesLauriers is actively committed to support diversity, equity, and inclusion. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities.

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