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Camera Solutions Specialist Fixed Term
1 month ago
Select how often (in days) to receive an alert:
With minimal supervision, Specialists are responsible to analyze complex situations, demonstrate ability to apply critical thinking techniques to validate understanding of existing infrastructure technology solutions and/or test and validate new solution designs. Maintains a strong understanding of Camera related technology, including the Avigilon software toolset. and Information Technology Infrastructure Library (ITIL) procedures.
As a Specialist Camera Solutions for Avigilon and Genetec camera and video solutions, you will be a core member of the Camera Support team who will work with our business partners to deliver business values in the area of camera hardware provisioning, camera software, camera server maintenance and general camera Incident support, through projects and application sustainment activities.
In this role, the employee is responsible for supporting all CPKC Camera hardware, network video recorders (NVR) and associated software. In addition to this, they will be actively engaged in the project delivery on the core module and new technologies and upgrades.
POSITION ACCOUNTABILITIES:
- Recommend and deliver on upgrades, configuration improvements, design changes and process improvements.
- Responsible for support of business or system solutions in compliance with CPKC’s incident and problem management processes; and determined Service Level Agreements (SLA);
- In area of expertise, drive analysis to diagnose, isolate and debug software or infrastructure problems and perform problem resolutions;
- Ability to lead change and adopt to technology advancements – (i.e. support legacy technology while transitioning into modern technology)
- Provide subject matter expertise to build Project estimates and complete assigned tasks for Project deliverables.
- Ensures that tasks and deliverables for supported programs meet expected levels of quality and are completed on time.
POSITION REQUIREMENTS:
- 2-4 years of converged infrastructure experience with specialization in one of the three base technologies (Compute, Storage or Networking)
- 2-4 years of experience in Incident, Problem and Change Management foundations of ITIL.
- 2-4 years of cameras and surveillance/security systems support experience.
WHAT CPKC HAS TO OFFER :
- Flexible and competitive benefits package
As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.
The successful candidate will need to successfully complete the following clearances:
- Criminal history check
- Reference check
Management Conductor Program:
Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.
CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
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