Vice President of Asset Management

4 weeks ago

Toronto ON, Canada Resolver, a Kroll Business Full time

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both.
Resolver is looking for a Vice President of User Experience Research and Design to play a pivotalrole in defining and executing a comprehensive UX strategy aligned withorganizational goals. This role encompasses leadership in UX research, design,and advocacy to ensure the delivery of intuitive, user-centered experiencesacross all products and services.
Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.
Design Leadership and Execution (30%)
Oversee the UX Research and Design teams to ensure the delivery of high-quality, user-centric experiences.
Define success criteria for user experience and inspire the team to effectivelyexecute against them.
Coach the team in breaking down complex problems, testing hypotheses,and iterating towards best-in-class experiences
User Experience Strategy & Direction (25%)
An established UX strategy and vision for User Experience feedback, win rate, adoption, and alignment to OKRS.
Collaborate with key stakeholders in Product and Engineering to craft andcommunicate a unified UX vision and strategy.
Define clear metrics to measure the success of UX initiatives and ensurealignment with overall business objectives.
Lead major UX initiatives to enhance the Kroll technology and drivecontinuous improvement in user experience.
Document and communicate the UX strategy and vision, ensuring alignmentacross the organization.
Collaborate with cross-functional teams to ensure alignment of UX initiativeswith product development efforts.
Coordinate with internal and external stakeholders to gather feedback,validate designs, and drive continuous improvement.
Rapid feedback and iteration based oncustomer research and analytics
Mentor and coach the UX team to develop expertise and expand skills,fostering professional growth and advancement.
Advocate for the UX team within the organization, highlighting the value ofuser-centric design principles
Minimum 5 years of UX research and design experience, preferably in a B2Bsoftware environment.
Proven track record of coaching and directing UX researchers and designersto deliver exceptional results.
Strong understanding of UX principles, methodologies, and best practices.
Health and Wellness Benefits: 100% paid by us for health and dental from day one. Professional develo pment: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. Flexibility & trust – We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.
Back in the Office – If you choose to come into the office once we’re back, you will have access to snacks and beverages and in-office games like Switch, chess and ping-pong. We will be offering up lots of opportunity for team socials too, including the folks who are remote
Resolver is committed to providing accommodations for all persons with disabilities.

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