Head of Product W/M | Full Time

1 week ago

Boucherville QC, Canada RONA Inc. Full time

Product Manager, Ecommerce Site Search - Hybrid, Boucherville QC
Language
English
Français (CA)
Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis.
~ We require all our head office associates to be proficient in French, spoken and written.
~3 days office / 2 days home



A childcare centre that can accommodate up to 78 children
Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
Electric car charging stations
An employer that’s involved in the community
As a Product Manager - On-Site Search at RONA, you will play a pivotal role in driving the success and shaping the future of our online retail platforms (e-commerce websites, mobile applications, and internal user tools). Within the Digital Product/UX/SEO team you will support product strategy, development, and optimization to enhance the customer journey, increase conversion rates, and drive revenue growth. With your strategic vision and data-driven approach, you will collaborate cross-functionally to deliver innovative solutions that exceed customer expectations and drive business results. Specifically supporting the on-site search function, you will play a pivotal role in helping customers find the products that they love.


Product Strategy: Support the development and execution of a comprehensive product strategy that aligns with the company's e-commerce objectives and overall business goals. Product Development: Lead the end-to-end product development process, from concept to launch, working closely with engineering, UI/UX, and other stakeholders. Define product requirements, prioritize features, and drive the delivery of high-quality solutions on time and within budget.
User Experience Optimization: Champion the customer experience by continuously optimizing the e-commerce platform for usability, accessibility, and performance. Conduct user research, A/B testing, and data analysis to identify areas for improvement and implement enhancements that drive conversion and engagement.
Act as a liaison between business stakeholders and technical teams to ensure clear communication and alignment on project objectives.
Data Analysis & Insights: Utilize data analytics tools and methodologies to monitor key performance metrics, track user behavior, and derive actionable insights. Identify opportunities for optimization and growth through data-driven decision-making and experimentation.
Vendor & Partner Management: Manage relationships with external vendors, partners, and third-party service providers to support e-commerce operations and initiatives. Evaluate vendor performance and ensure alignment with business objectives and standards.
Conduct regular market research, customer surveys, and usability studies to gather insights and validate product concepts.
Performance Tracking: Establish key performance indicators (KPIs) and metrics to track product performance and measure success. Analyze sales data, customer feedback, and market trends to identify opportunities for optimization and growth.


Experience with on-site search SAAS platforms (Lucidworks Fusion, Coveo, Algolia, Constructor, Google Retail Search, Bloomreach, etc…)
Bachelor's degree in business, marketing, engineering, or related field;
Minimum of 5 years of product management experience in the e-commerce industry, preferably within retail or consumer goods.
Proven track record of successfully launching and managing e-commerce products and features that drive business value.
Strong understanding of e-commerce technologies, platforms, and best practices.
Experience with agile development methodologies, user-centered design principles, and data-driven decision-making.
Analytical mindset with the ability to interpret complex data and derive actionable insights.
Passion for e-commerce, innovation, and delivering exceptional customer experiences.
Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously in a fast-paced environment.
Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis.
We require all our head office associates to be proficient in French, spoken and written.


Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

Here, your work and ideas will contribute to building a flourishing organization. RONA is committed to encouraging diversity and inclusion.

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