SOLUTION ARCHITECT

Senior Solution Architect - Digital Transformation Pivotree is a fast-growing digital transformation services company, helping organizations modernize and optimize their digital operations. Our clients span mid-sized enterprises to large national brands, and we partner with them to reimagine how they engage customers, streamline operations, and scale intelligently. We design and implement complex digital ecosystems—spanning commerce, data, and supply chain—integrating seamlessly into core business processes. As a Senior Solution Architect (SSA) focused on digital transformation, you will be responsible for designing and validating technology solutions that drive meaningful business change for our clients. Your ability to bridge business goals with technical strategy will allow you to guide stakeholders at all levels through complex decision-making. You’ll help define architectures that support scalable, future-ready ecosystems—selecting the right platforms, frameworks, and technologies to align with both current operations and long-term vision. You’ll advise and engage with Pivotree’s prospects to understand their business problems, shape transformational programs to solve those problems, and position Pivotree as a strategic advisor and partner to help them achieve their success. As part of the Architecture team, you’ll also play a key role in advancing our internal Centre of Excellence, helping shape best practices and architectural maturity across the organization.


Demonstrate a strong understanding of complex digital ecosystems, including B2B and B2C business models, to support end-to-end transformation initiatives.
Possess domain knowledge in Order Management Systems (OMS) and data-centric platforms such as PIM and MDM, to enable orchestration of commerce operations and unified product experiences across multiple channels
Ability to foster trusted advisory relationships with clients, becoming a go-to partner for digital strategy and architecture direction.
Ability to advise on and support organizational change management efforts to ensure successful adoption of new technologies and ways of working by IT, business, and/or customer stakeholders.
Identify and assess opportunities where AI can enhance customer journeys, operational efficiency, and personalization while evaluating the architectural implications
Translate complex technical concepts into business value, effectively communicating solutions to stakeholders across business and technical domains.
Provide technical leadership within an agile delivery framework (SAFe), ensuring alignment between solution design and implementation practices.
Mentor and inspire technical teams, promoting a culture of continuous learning, accountability, and innovation.
Partner with project managers to ensure high-quality delivery, supporting estimation, planning, risk mitigation, and change management from a technical perspective.
Exhibit agility and responsiveness to evolving client needs and emerging technologies in fast-paced digital environments.
Drive delivery excellence and customer satisfaction through thoughtful architecture, scalable design, and a strong user focus.
Collaborate with architectural peers to champion continuous improvement in tooling, processes, and best practices across the organization.
Support the Chief Architect in advancing the departmental vision and digital strategy, contributing to thought leadership and organizational growth


Degree in Computer Science, Engineering, Mathematics, or equivalent professional experience in enterprise technology environments.
~5+ years of experience as a Solution Architect, designing and delivering complex, cross-functional digital solutions—ideally across multiple enterprise platforms such as commerce, data, integration, or cloud.
~ Proven success leading digital transformation initiatives, with an emphasis on scalable architecture, integration strategy, and alignment to business goals.
~ Experience in AI/ML frameworks (e.g., Strong understanding of data structures, algorithms, and software architecture principles.
~ Exceptional communication skills (English), with the ability to engage stakeholders across technical and non-technical domains—from C-level executives to delivery teams.
~ Experienced facilitator of technical workshops and discovery sessions, leading clients through collaborative planning and decision-making.
~ Strong understanding of Agile methodologies, including SAFe or similar frameworks, and a practical grasp of agile architecture practices.
~ Solid foundation in software engineering, with the ability to guide development teams through design, estimation, and implementation phases.
~ Proven ability to mentor and grow technical talent, fostering team development and cultivating a culture of architectural excellence.

Strong understanding of modern DevOps practices.
Knowledge of public cloud infrastructure and services such as AWS, Azure or GCP and their AI/ML offerings.
Deep understanding of a variety of software architecture patterns including:
Salesforce Commerce Cloud (B2C & B2B)
Oracle Commerce Cloud (OCC or ATG)
SAP Commerce Cloud (Hybris)
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