Medical Office RPN/RN

1 month ago

Kitchener ON, Canada KMH Cardiology Centres Inc. Full time

We are a provider of high quality healthcare with 10 clinics in the GTA and South Western Ontario region. We are committed to providing diagnostic care and imaging that will assist in the early detection of disease, plan patient management and effectively monitor treatment. We support thousands of referring physicians and hospital programs including an exclusive partnership with Sunnybrook Hospital as the Rapid Cardiology Clinic and Heart Failure outpatient center.
Our areas of expertise include Nuclear Cardiology, Nuclear Medicine, Cardiology Testing, MRI, PET and Specialist services.
To set new standards in the delivery of comprehensive, efficient and cost effective health care services with a commitment to high quality patient care.
Are you a patient focused RPN with administration experience and excellent written and telephone communication skills?
KMH Cardiology Centres Inc. is recruiting for for a Patient Care Coordinator (PCC) for our busy specialist physician practices in Kitchener.
The successful candidate will be part of a team of 10 members with the goal of facilitating timely, high quality care for patients attending KMH Clinics. The Patient Care Coordinator team works in conjunction with the Administrative Care Coordinator team to provide outstanding patient and physician satisfaction, support and retention.
*Serves as a liaison between members of the multi-disciplinary team and external service providers to ensure high standards of quality and optimal management of patient care outcomes
- Coordination of in-clinic operations for physicians
- Management of Physician orders and Tasks management
- Responds to patient enquiries regarding clinical care within 24 business hours
- Inform and educate patients about tests and procedures as requested by physician
- Process prescription renewal requests as directed by physician in collaboration with administrative staff within 24 business hours
- Process physician orders in a timely manner as per Key Performance Indicators (KPI’s)
- Liaise with external facilities on patient referrals on a timely basis
- Utilize Tableau reports for daily work flow
- Collaborate with cross functional team and other KMH staff to assist with patient care
- Foster a collegial, respectful clinic environment
*Proven ability to work proficiently in a busy fast paced specialist clinic environment
- Similar experience in administration and a clinic setting is preferred
- Strong knowledge of medical terminology
- Proficiency in technology including MS Office and EMR systems experience
- Excellent time management and organizational skills
- We are a progressive organization with a team that is passionate about healthcare. Our team is comprised of clinical, clinical support and business roles with an entrepreneurial approach.
The Patient Care Coordinator team takes pride in our patient focused environment and works very closely with service and clinical teams at KMH.
This is a 15-Month Contract role with full-time hours to cover a maternity leave absence. Monday-Friday. Saturday’s are required on rotation with the team for 1-2 times per month.
This position reports to the Team Lead: Patient Care Coordinators.
Background check and proof of Covid-19 vaccination is required.
Only candidates selected for an initial virtual video interview will be contacted. Job Type: Fixed term contract
Contract length: 00 per hour
Dental care
* Disability insurance
* Extended health care
* Vision care
* 8 hour shift
* Day shift
* Monday to Friday
* RPN license (required)
* Nursing diploma (required)
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