Networking Field Tech

4 weeks ago

Greater Vancouver Regional District BC, Canada Bloom Recruitment Inc Full time

Bloom Recruitment is in search of an experienced Network Administrator to join our clients team in Vancouver.
Our client is a leading provider of IT Services and Support across Canada with over 30 years of experience. They design and implement network infrastructure, while providing ongoing maintenance and support to ensure efficient solutions.

We are seeking a Network Administrator to ensure the stable operation of client computer software systems and network connections. This includes installing, configuring, maintaining, supporting, and optimizing all network software and communication links. The person will also analyze and resolve end user software program and connectivity issues in a timely and accurate fashion and provide end user training where required. This role provides both remote and onsite support.

Maintain and support the Customer Network infrastructure which provides a secure and reliable computing environment for the customers' mission critical applications.
Support Customer Networks ranging in size from 15-150 computers.
Support multi-hardware vendor networks on Windows platforms.
Support Microsoft platforms including support of Active Directory, MS Exchange and Group Policy.
Support virtualization technologies from Microsoft but also possibly including Citrix, VMWare, and Scale.
Coordinate with users, network providers, vendors and other support staff to implement new network deployments while maintaining the existing network environment.
Evaluates network and application requirements and makes hardware recommendations.
Coordinates with consultants and vendors for network hardware, software, etc.
Project Management and Documentation.
Use of the company CRM trouble ticket and time entry system.
Development, delivery and maintenance of assigned client projects.
Development of business image through community and industry group participation
Support of assigned product sales cycle including participation in discovery meetings, proposal development and product demonstrations (Technical Pre-Sales Support).
Consulting, fit gap and needs analysis to recommend the appropriate software and service Solution.
Project progress reporting with project management teams and staff on the implementation of the purchased solution. Coordination of responsibilities during the implementation process.
Defining and/or delivery of customization of the software solution based upon information gathered during the needs analysis.
Evaluation of current business processes to identify and implement the areas for controls and procedures.
Illustrate and train clients on the use of the software functionality, periodic procedures and management reporting.
Attendance at technical seminars on industry solutions for professional development and product knowledge.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Professional IT Certifications, such as: Microsoft, Citrix, Cisco, WatchGuard, and SonicWall
Identify, research, evaluate, and implement emerging Windows and other relevant computer technologies
Diagnosis skills of technical issues
Technical awareness: ability to match resources to technical issues appropriately
Service awareness of all organization’s key IT services for which support is being provided
Understanding of support tools, techniques, and how technology is used to provide IT services
Typing skills to ensure quick and accurate entry of service request details
Job Type: Permanent Full Time, Monday - Friday, 8:30am to 5:00pm
Benefits: Full extended health care + dental care
Work Location: Work from home, onsite client visits required within the Greater Vancouver region

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