Lead Architect, Digital Commerce, User Experience
4 weeks ago
Lead Architect, Digital Commerce, User Experience & ChannelsClient: TelecomTerms: Permanent RoleLocation: Hybrid – 3 days in office:Canada : Ontario : Mississauga || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec : MontrealAs a Lead Architect, Digital Commerce, User Experience and Channels, you will work to define and facilitate the transformation of the current architecture to meet future organizational needs, goals, and strategic direction. Thinking end-to-end through the lens of our customers, you will establish strategic technology solutions promoting component reuse and standardization of technologies as you scale our solutions across the organization. You have a relentless passion for simplified architecture underpinned by a razor-sharp business-oriented mindset. You are driven to test new hypotheses and ideas to push business and technology boundaries while possessing exceptional visual management and architecture documentation skills. You bring a commitment to excellence in all aspects of your work.In this role, you will be responsible for designing and implementing technology strategies that enhance our customers' experience across multiple channels, including web, mobile, retail, call centre, social media, and AI-driven interactions. You will work closely with cross-functional teams to identify business requirements and user needs, analyze customer feedback, and develop enterprise-wide strategies for user engagement built upon optimal technical architectures.To succeed in this role, you should have a solid technical background and a deep understanding of customer experience design principles and design thinking. You are a natural leader with excellent communication skills and the ability to collaborate with stakeholders at all levels of the organization. You are an expert in your field but also a team player who embraces innovation and a diversity of new ideas to create the best outcomes.Key ResponsibilitiesDesign and implement technology solutions that enhance customer engagement across multiple channelsCollaborate with cross-functional teams to identify business requirements and customer needs.Develop and implement frameworks for managing multi-brand, multi-channel, and multi-segment experiences with requisite flexibility and enablement, built upon a reusable technical stack and architecture with a product-over-project mindset.Develop enterprise-wide strategies for customer engagement and experience.Collaborate with architects, engineers and cross-functional teams to identify user needs and customer feedback.Stay up-to-date with emerging technologies and trends in architectures, solutions, user experience and engagement.Develop and maintain architecture blueprints, standards, and guidelines for customer channels and engagement systems.Consult with project teams to ensure compatibility with existing solutions, infrastructure services and strategic requirements.Assist in post-implementation continuous improvement efforts to enhance performance and provide increased functionality.Analyze current architecture to identify gaps and determine opportunities for improvement.Perform ongoing architecture quality review activities relative to specific projects/programs/portfolios that one is responsible forDevelop and communicate architecture technical guidance, design patterns, and standards, and collaborate with IT stakeholders to develop and evaluate architecture-compliant technical solutions.Responsible for reviewing the technical architecture from a security, accessibility, data integrity, and availability points of viewOverseeing and monitoring progress on complex projects relative to scope, schedules, budgets and qualityProvide technology evaluation and selection advice regarding COTS, custom approaches, open source and cloud appropriateness.Preparing and distributing architectural vision, goals, standards, structure, behavior patterns, and models to all affected stakeholdersChecking conformance to standards and architectural decisions and resolving design and architectural conflicts by explaining and justifying design and architectural decisionsMinimize the impact of integration on various existing processes.QualificationsBachelor's or Master's degree in Computer Science, Information Technology, Engineering or a related field;10+ years of experience in IT enterprise architectures, with a focus on customer channels and engagement systemsTechCo experience is considered an asset.Management consulting experience is considered an asset.Telco Experience is considered an asset.Business knowledge and acumen with a solid technical backgroundStrong understanding of customer experience design principles, design thinking and lean UX best practicesExperience with modern web and mobile technologies, including APIs, microservices, and cloud-based systemsKnowledge of frontend and backend frameworks for Web Development, including BFF patterns, e.g. Express, Django, Rails, Angular, React, Vue.Approaches a problem by using a logical, systematic, and sequential approachAbility to work effectively under pressure and in rapidly changing environments or uncertain conditions.Demonstrates openness and willingness to adapt to different and new ways of doing thingsAbility to work cooperatively with others on a team and to establish and maintain effective business relationshipsA knowledge of Agile methods and SAFe practices is considered an asset.
-
Ontario, Canada Apex Systems Full timeLead Architect, Digital Commerce, User Experience & ChannelsClient: TelecomTerms: Permanent RoleLocation: Hybrid – 3 days in office:Canada : Ontario : Mississauga || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec :...
-
Ontario, Canada Apex Systems Full timeLead Architect, Digital Commerce, User Experience & ChannelsClient: TelecomTerms: Permanent RoleLocation: Hybrid – 3 days in office:Canada : Ontario : Mississauga || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec :...
-
Ontario, Canada Apex Systems Full timeLead Architect, Digital Commerce, User Experience & ChannelsClient: TelecomTerms: Permanent RoleLocation: Hybrid – 3 days in office:Canada : Ontario : Mississauga || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec :...
-
Ontario, Canada Apex Systems Full timeLead Architect, Digital Commerce, User Experience & ChannelsClient: TelecomTerms: Permanent RoleLocation: Hybrid – 3 days in office:Canada : Ontario : Mississauga || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec :...
-
Ontario, Canada Apex Systems Full timeLead Architect, Digital Commerce, User Experience & ChannelsClient: TelecomTerms: Permanent RoleLocation: Hybrid – 3 days in office:Canada : Ontario : Mississauga || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec :...
-
Ontario, Canada Apex Systems Full timeLead Architect, Digital Commerce, User Experience & Channels Client: Telecom Terms: Permanent Role Location : Hybrid – 3 days in office:Canada : Ontario : Mississauga || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec...
-
Ontario, Canada Apex Systems Full timeLead Architect, Digital Commerce, User Experience & ChannelsClient: TelecomTerms: Permanent RoleLocation: Hybrid – 3 days in office:Canada : Ontario : Mississauga || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec :...
-
Ontario, Canada Apex Systems Full timeLead Architect, Digital Commerce, User Experience & Channels Client: Telecom Terms: Permanent Role Location : Hybrid – 3 days in office:Canada : Ontario : Mississauga || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec :...
-
Ontario, Canada Apex Systems Full timeLead Architect, Digital Commerce, User Experience & ChannelsClient: TelecomTerms: Permanent RoleLocation: Hybrid – 3 days in office:Canada : Ontario : Mississauga || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec :...
-
Lead Digital Architecte H/F
3 weeks ago
Ontario, Canada Apex Systems Full timeLead Architect, Digital Commerce, User Experience & Channels Client: Telecom Terms: Permanent Role Location : Hybrid – 3 days in office:Canada : Ontario : Mississauga || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada :...
-
Digital Content Architect
2 days ago
Ontario, Canada Avalara Full timeWhat You’ll Do:Avalara is looking for an experienced Digital Content Architect to join our Digital Experience & Platforms team. As an individual contributor, you will be reporting to the Sr. Manager, Digital Business Strategy.You will implement content architecture strategies guided by our information architecture for Avalara's digital properties on a...
-
Digital Content Architect
19 hours ago
Ontario, Canada Avalara Full timeWhat You’ll Do: Avalara is looking for an experienced Digital Content Architect to join our Digital Experience & Platforms team. As an individual contributor, you will be reporting to the Sr. Manager, Digital Business Strategy. You will implement content architecture strategies guided by our information architecture for Avalara's digital properties on a...
-
Digital Content Architect
15 hours ago
Ontario, Canada Avalara Full timeWhat You’ll Do: Avalara is looking for an experienced Digital Content Architect to join our Digital Experience & Platforms team. As an individual contributor, you will be reporting to the Sr. Manager, Digital Business Strategy. You will implement content architecture strategies guided by our information architecture for Avalara's digital...
-
Digital Content Architect
1 day ago
Ontario, Canada Avalara Full timeWhat You’ll Do:Avalara is looking for an experienced Digital Content Architect to join our Digital Experience & Platforms team. As an individual contributor, you will be reporting to the Sr. Manager, Digital Business Strategy.You will implement content architecture strategies guided by our information architecture for Avalara's digital properties on a...
-
Digital Content Architect
15 hours ago
ontario, Canada Avalara Full timeWhat You’ll Do:Avalara is looking for an experienced Digital Content Architect to join our Digital Experience & Platforms team. As an individual contributor, you will be reporting to the Sr. Manager, Digital Business Strategy.You will implement content architecture strategies guided by our information architecture for Avalara's digital properties on a...
-
Senior User Experience Engineer
3 weeks ago
Ontario, Canada UW CREDIT UNION - UNIVERSITY AVE Full time €135,000UW CREDIT UNION - UNIVERSITY AVE Senior User Experience Engineer MADISON , Wisconsin Apply Now JOB REQUIREMENTS: Senior User Experience Engineer ID 2024-5400 Location: City Madison Category Info Tech & Internet Services FTE 1.0 ScheduleHybrid, Monday-Friday 8:00am-5:00pm with flexibility Salary Grade 13TMin USD \$115,000.00/Yr. Mid USD \$135,000.00/Yr....
-
Senior Technology Architect
15 hours ago
Ontario, Canada Avalara Full timeWhat You’ll Do: Avalara is looking for an experienced Digital Content Architect to join our Digital Experience & Platforms team. As an individual contributor, you will be reporting to the Sr. Manager, Digital Business Strategy. You will implement content architecture strategies guided by our information architecture for Avalara's digital properties...
-
Lead Architect
16 hours ago
Ontario, Canada Insight Global Full timeOur top telecom client is looking to on-board a Lead Architect to spearhead the transformation of our clients existing architecture to align with future organizational goals. By considering customer needs and promoting technology standardization, you’ll create strategic solutions that scale across the organization. Your passion for streamlined...
-
Lead Architect
1 day ago
Ontario, Canada Insight Global Full timeOur top telecom client is looking to on-board a Lead Architect to spearhead the transformation of our clients existing architecture to align with future organizational goals. By considering customer needs and promoting technology standardization, you’ll create strategic solutions that scale across the organization. Your passion for streamlined...
-
Senior User Experience Designer
1 month ago
Toronto, Ontario, Ontario, Canada Cella Full timeAre you passionate about revolutionizing digital experiences? Do you thrive in an agile environment, working collaboratively with interdisciplinary teams? Our client, a forward-thinking leader in digital innovation in the finance industry, is seeking a talented UX Designer to join their team for a 12-month contract in Toronto. This is a hybrid opportunity...
