Clinical Manager

3 weeks ago

Nanaimo, British Columbia, Canada Edgewood Health Network Inc Full time
EHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to all Canadians. Learn more at ehncanada.com Be part of the work that's changing lives. Job Summary: The Clinical Manager will bring strong clinical leadership skills and expertise to the residential team with the goal of supporting coordination and delivery of care for residential clients. This position will work in partnership with the clinical leadership team. The Clinical Manager will provide direct leadership, mentorship, and guidance to clinical and support staff (including occupational therapists, social workers, registered psychotherapists, substance abuse workers, physical health, and mental health and addictions support workers, among others) to ensure seamless delivery of day-to-day clinical operations through the coordination of client services and organizational activities. The preferred candidate has proven and effective leadership and clinical skills including crises management and de-escalation, a commitment to high quality work, client safety, and is outcome driven all while demonstrating a strong commitment to excellent client care. Job Function and Duties: Overseeing continuity of day-to-day clinical operations and delivery of client care
Leading a team of clinical therapists and support staff
Assigning clinicians to individual and group therapy while ensuring adequate staffing levels and mitigating coverage needs in collaboration with Team Leads
Ongoing assessment of clinician skill level while providing coaching, mentorship, and supervision; making recommendations for learning and education as required
Ongoing employee performance evaluation and management
Working collaboratively with clients and families to continuously improve the client experience
Ability to support and/or assume clinical responsibilities (provision of psychotherapy interventions, group facilitation, etc.) as required
Ability to support clinicians in managing complex client situations (conflict, treatment interfering behaviors, crisis situations, etc.)
Fosters collaborative partnerships and communication with internal and external stakeholders
Identifies and communicates recommendations for clinical opportunities and system improvement
Reviewing clinical documentation and reports for quality assurance
Responsible for recruitment and onboarding of clinical staff
Supports continuous quality improvement in clinical programming and organizational initiatives using effective change management strategies
Participates in policy and procedure development and implementation
Works in partnership with other departments to ensure hospital and organizational goals are met
Rotational on call responsibilities as a member of the clinical leadership team (after hours and weekends)
Other duties as assigned Qualifications: Masters degree in a healthcare related discipline required
Membership and good standing with a regulatory college required
Minimum 2 years experience in a clinical leadership or supervisory role required
Minimum 5 years clinical experience in mental health and addictions in an inpatient or residential setting required
Experience with a variety of evidence-based treatment modalities (ACT, CBT, DBT, CPT, exposure therapy, etc.) required
Strong leadership skills, self-motivation, and the ability to work successfully, both independently and as part of a team
Excellent decision-making and problem-solving skills to intervene in clinically complex situations
Ability to navigate ambiguity in a complex and fast-paced environment
Proven success in managing change and transforming workplace culture
Excellent verbal and written communication and interpersonal skills to support collaboration with a diverse multi-disciplinary team
Crisis training and/or de-escalation training considered a strong asset
Computer literacy, including familiarity with MS Office suite, staffing and workload applications Employee Benefits and Perks: Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
24/7 Employee Assistance Program through GreenShield Health
Competitive paid time off policies, including a paid day off on your birthday
Access to in-house fitness facilities where applicable or discounted external gym memberships
Perks and discounts with Perkopolis – entertainment, home/auto/pet insurance
Personal and professional development through our Education Support Assistance program
Nationwide presence allows for supportive relocation opportunities
Defined Benefit pension through CAAT with up to a 4% employer contribution
Maternity and parental leave top-up
Access to discounts at Kids & Co. Daycare EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources. #INDCN

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