Software Technical Writer
3 weeks ago
This position is part of the Connect 6ix project. Toronto's new Ontario Line subway is now under construction. The Connect 6ix consortium has a key role in this project, delivering the trains, the signaling system, and the operations, storage, and maintenance facility. Connect 6ix will also operate the Ontario Line for a 30-year term once it comes into service.
The Technical Writer will create and manage clear, engaging content on construction-related topics for both technical and non-technical audiences. They will collaborate with various teams to ensure documentation aligns with project requirements and client specifications. Responsibilities include managing technical documentation, supporting proposal development, and conducting quality assurance checks. Strategically, they will standardize documentation processes, drive continuous improvement, foster cross-functional collaboration, and integrate digital tools for enhanced document management and team communication.
Content Creation & Management: Research and write clear, concise, and engaging content on various construction-related topics, including project management, materials, safety, and equipment. This content should be tailored for both technical and non-technical audiences across different media formats like proposals, case studies, brochures, and project manuals.
Collaboration: Work closely with construction, technical, and procurement teams to ensure all documentation aligns with project requirements, technical standards, and client specifications. This includes drafting, editing, and proofreading content for accuracy and clarity.
Manage technical documentation such as operating procedures, specifications, compliance reports, and project timelines, ensuring they are consistently updated and well-organized throughout the project lifecycle.
Proposal Support: Collaborate with proposal leads to draft and refine content, ensuring alignment with best practices and regulatory requirements.
Quality Assurance: Conduct thorough quality checks on all technical documents to ensure consistency, compliance with industry regulations, and alignment with project objectives.
Establish and maintain consistent documentation standards, templates, and processes across all departments to ensure professional, high-quality outputs.
Identify opportunities for streamlining processes and improving documentation efficiency, ensuring that all materials align with Connect 6ix's corporate identity and strategic objectives.
Foster strong relationships with the construction, technical, and procurement teams, ensuring the integration of cross-functional knowledge into all documentation efforts.
Digital Tool Integration: Lead efforts to integrate digital platforms that enhance document management and team collaboration, ensuring seamless communication and version control across departments.
Postsecondary degree or diploma in journalism, communications, construction management, or a related field.
Experience: Minimum of 3 years of experience in technical writing for the construction industry, with a strong portfolio of written materials including proposals, specifications, and operating procedures.
Skills: Proficiency in Microsoft Office Suite, Adobe InDesign, Illustrator, and diagramming tools like Visio; experience using content management systems (CMS) and document management software such as SharePoint or Adobe Acrobat.
Attention to Detail: Exceptional proofreading, editing, and organizational skills, with a keen eye for accuracy, consistency, and quality.
Technical Knowledge: Experience working on large-scale projects is preferred.
Proven ability to simplify complex technical information for diverse audiences, tailoring content for both technical and non-technical stakeholders.
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