Onsite Manager

4 weeks ago


Toronto ON, Canada Wait N' Rest Full time

We are Wait n’ Rest — one of the fastest-growing airport hospitality companies in the region.
We operate Smart Rooms inside major hub airports, redefining how travelers rest, recharge and move through their journey through technology, efficiency and thoughtful design.
And now, we’re expanding into Toronto Pearson International Airport (YYZ).

You’ll work in a structured, organized, and supportive environment , with real opportunities to grow, lead and continue building your career in the airport industry.

Track KPIs, revenue, schedules and service quality to ensure smooth daily performance.
Maintain relationships with airport partners and ensure all regulatory requirements are met.
Manage and develop a team of supervisors and staff: training, schedules, performance, coaching.
Background in Business Administration, Tourism, Logistics, or related fields.
Experience managing teams and monitoring KPIs.
Intermediate–advanced English (French is an advantage).
Availability for rotating shifts, weekends and holidays.
Solid proficiency in office tools (Excel, email, reporting).
Continuous training in smart hospitality, airport procedures and leadership.
Job Type: Full-time
Location: Toronto Pearson International Airport
Schedule: In person, rotating shifts



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