Field Service Technician

1 month ago


Concord ON, Canada Cleveland Range Full time

Provides technical support on incoming inquiries from Customers, Sales, and Service Techs and service agencies, regarding service and repair issues on electrical and gas cooking equipment. Working under close supervision, reviews and approves or denies warranty claims submitted into the CPS system by the Welbilt service network.Major AccountabilityProvide technical support on the product brand equipment for Service Techs, Service agencies, Sales and customers via phone, email, or possibly at a customer's location.Work closely with Management, Customer Service, Sales and Engineering to resolve escalated technical support issues evolving around the brands equipment in a timely manner.Warranty review of claims entered into the CPS system to determine if a warranty is accurate and meets the standards set by particular product brand. Key Tasks and Responsibilities:Provides technical assistance and service support for inquiries received, via phone or email from for Service Techs, Service agencies, Sales and customers.Identifies the source of inquiries received from for Service Techs, Service agencies, Sales and customers of the product brand.Must be able to read schematics for troubleshooting.Responds to routine correspondence requests for service assistance from Service Techs, Service agencies, Sales and customers.Maintains accuracy of service records and files from for Service Techs, Service agencies, Sales and customers of the product brand.Under direction of supervision and\or mentors, takes opportunities to educate themselves on product lines, service issues, and tools used in this areaParticipate in on-call rotation supplying technical support to customers and service agencies after normal business hoursSpecialized Skills, Knowledge and AbilitiesAbility to communicate well and with tact verbally and in writing. In depth knowledge of gas fired or electrical heated commercial cooking equipment AND boiler systems.A passport may be needed but not required at the initial hiring.Reports to: Technical Service ManagerOperations Hours: Monday to Friday / 9AM - 6PM.Travel: 10%



  • Concord, Canada Fp Canada Full time

    _Field Service Technician _ For over 90 years Francotyp Postalia has been operating internationally, and for over 21 years we have been simply known as FP. Innovative and technologically advanced mailing machines since 1923. We are looking to hire an experienced Field Service Technician to look after the service and maintenance needs of our customers within...


  • Concord, Canada Francotyp Postalia Full time

    _Bilingual Field Service Technician (English - French)_ For over 98 years Francotyp Postalia has been operating internationally, and for over 21 years we have been simply known as FP. Innovative and technologically advanced mailing machines since 1923. We are looking to hire an experienced Field Service Technician to look after the service and maintenance...


  • Concord, Canada Acara Solutions Full time

    Acara is looking for an Automation Field Service Technician to join our client in Concord, ON. The **Field Service Technician **will be primarily responsible for the installation and commissioning of custom industrial robots, and associated automation such as vision inspection systems, stackers, conveyors, and case packers at customers factories servicing...


  • Concord, Canada Acara Solutions Full time

    Acara is looking for an Automation Field Service Technician to join our client in Concord, ON. The **Field Service Technician **will be primarily responsible for the installation and commissioning of custom industrial robots, and associated automation such as vision inspection systems, stackers, conveyors, and case packers at customers factories servicing...


  • Concord, Ontario, Canada Acara Solutions Full time

    Acara is looking for an Automation Field Service Technician to join our client in Concord, ON.The Field Service Technician will be primarily responsible for the installation and commissioning of custom industrial robots, and associated automation such as vision inspection systems, stackers, conveyors, and case packers at customers factories servicing the...


  • Concord, Canada Electronics Repair in Vaughan - Concord Full time

    Looking for an very energetic person with strong electronics background capable to troubleshoot and repair electrical and electronics devices in hous and on Customer site. Field and travel capabilities are a must. We are a Technical Service Company for Medical Devices - located in Vaughan ON, (Hwy 400 & Hwy 407) Qualification: - Must be a college or...


  • Concord, Ontario, Canada Electronics Repair in Vaughan - Concord Full time

    Looking for an very energetic person with strong electronics background capable to troubleshoot and repair electrical and electronics devices in hous and on Customer site. Field and travel capabilities are a must.We are a Technical Service Company for Medical Devices - located in Vaughan ON, (Hwy 400 & Hwy 407)Qualification: Must be a college or university...


  • Concord, Canada Acara Solutions Full time

    Acara is looking for a Field Service Technicians in Concord, ON. **Pay Rate: $40-$50/hr. Duration: Full-time** **Shift: 50%-70% Travel (Canada, US, and Latin America)Training: 1 to 2 months at the Concord location** **MAJOR RESPONSIBILITIES**: - To install and commission industrial robots and automation for: - In-mold labeling (IML) - Part take-out...


  • Concord, Canada TCAT Div of Toromont Industries Ltd Full time

    Toromont Cat is looking for a Remote Site Technician to join our forever growing Mining team! The Fly in/Fly Out Remote Site Technicians for this specific commitment will support Toromont’s continued success with service operations. These Technicians must be adaptable, willing, able and flexible to meet the parameters of commitments across various...

  • Field Service Manager

    2 months ago


    Concord, Canada Crown Lift Trucks ULC Full time

    We are currently hiring a Field Service Manager to join our growing team in Concord, Ontario! Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec...


  • Concord, Canada StackTeck Full time

    **About StackTeck Systems Limited** **SUMMARY**: The **Field Service Technician **will be primarily responsible for the installation and commissioning of custom industrial robots, and associated automation such as vision inspection systems, stackers, conveyors, and case packers at customers factories servicing the plastics injection molding industry....


  • Concord, Canada StackTeck Full time

    **About StackTeck Systems Limited** **SUMMARY**: The **Field Service Technician **will be primarily responsible for the installation and commissioning of custom industrial robots, and associated automation such as vision inspection systems, stackers, conveyors, and case packers at customers factories servicing the plastics injection molding industry....


  • Mississauga, ON, Canada Mettler Toledo AG Full time

    Mettler Toledo Laboratory Field Service Technician Mettler Toledo is seeking to hire a Laboratory Field Service Technician for Mississauga and surrounding areas. In this role, you will perform installations, preventive maintenance, certifications, troubleshooting, diagnosing, and repairing Mettler Toledo laboratory equipment. ESSENTIAL DUTIES AND...


  • Concord, Canada Acara Solutions Full time

    Acara is looking for a Field Service Technician to join our client in Concord, ON. **Pay Rate: $40-$50/hr. Duration: Full-time** **Shift: 50%-70% Travel (Canada, US, and Latin America)Training: 1 to 2 months at the Concord location** The **Field Service Technician **will be primarily responsible for the installation and commissioning of custom industrial...


  • Concord, Canada Innoversa Mobile Solutions, Inc Full time

    We are seeking an experienced and dynamic individual to join our team as a Supervisor of Field Services. The supervisor will be responsible to develop and execute effective operation and maintenance (O&M) processes to meet the service needs of the company products - once deployed in the field - to ensure solution performance, and drive customer satisfaction...


  • Concord, Canada Innoversa Mobile Solutions, Inc Full time

    We are seeking an experienced and dynamic individual to join our team as a Supervisor of Field Services. The supervisor will be responsible to develop and execute effective operation and maintenance (O&M) processes to meet the service needs of the company products - once deployed in the field - to ensure solution performance, and drive customer satisfaction...


  • Concord, Ontario, Canada Innoversa Mobile Solutions, Inc Full time

    We are seeking an experienced and dynamic individual to join our team as a Supervisor of Field Services. The supervisor will be responsible to develop and execute effective operation and maintenance (O&M) processes to meet the service needs of the company products - once deployed in the field - to ensure solution performance, and drive customer satisfaction...


  • Toronto, ON, Canada YER USA Full time

    On behalf of our client, DSI DANTECH, we are seeking a Field Service Technician to join their team in North America. This is an excellent opportunity for a talented technician with experience in the commissioning and troubleshooting of electro-mechanical equipment. This is a remote/home-based position, ideally located in the greater Toronto, ON, area.This...


  • Toronto, ON, Canada YER USA Full time

    On behalf of our client, DSI DANTECH, we are seeking a Field Service Technician to join their team in North America. This is an excellent opportunity for a talented technician with experience in the commissioning and troubleshooting of electro-mechanical equipment. This is a remote/home-based position, ideally located in the greater Toronto, ON, area.This...


  • Toronto, ON, Canada YER USA Full time

    On behalf of our client, DSI DANTECH, we are seeking a Field Service Technician to join their team in North America. This is an excellent opportunity for a talented technician with experience in the commissioning and troubleshooting of electro-mechanical equipment. This is a remote/home-based position, ideally located in the greater Toronto, ON, area.This...