IT Client Services Technician

2 weeks ago

London ON, Canada Drewlo Holdings Full time

We are seeking a dedicated employee to fulfill the role of a IT Service Coordinator/ Technician to support our ongoing growth and development. Drewlo Holdings can offer you a career with benefits, retirement savings match program and more Travel to various sites to perform repairs and maintenance on security systems.
- Diagnose and resolve issues on-site to ensure minimal downtime.
- Utilize tools and drills for hands-on repair and maintenance tasks.
*Contractor Coordination*
- Act as the liaison between the company and external contractors.
- Coordinate and manage access for contractors to the company's internal network as required for their work.
*Network Management Support*
- Assist in the oversight and management of the internal network during contractor operations.
- Ensure secure and efficient access to network resources.
*Monitor contractor activities to ensure compliance with company security protocols.
- Conduct audits and checks on network access points to safeguard data integrity.
*Maintain detailed records of repairs, contractor interactions, and network access issues.
- Client and Contractor Support*
- Provide support and guidance to contractors regarding company systems and network protocols.
- Address any queries or concerns from contractors related to network access or security measures.
This enhanced role ensures that the Service Coordinator/Technician is fully equipped to handle all aspects of physical and network-related tasks, including hands-on repairs using tools and equipment.
*IT service experience
· Education in Electric/Electronics/Electro Mechanics is an asset
· Experience working with Networking TCP IP and Telecommunications including Analog to VoIP conversions is an asset
*we offer stable full-time employment, benefits and a matching retirement savings program
· we offer competitive wages, provide training and value each employee
· We invest in our community; Job Types: Full-time, Permanent
00 per hour
Dental care
* Day shift
* Monday to Friday
Service Technician: 2 years (preferred)

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