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Junior Developer
2 months ago
For over 100 years, Panasonic has been committed to enhancing the well-being of people, communities, and society. Our technologies and solutions have been developed with one aim in mind: to enrich our lives and make life better – simpler, healthier, safer, more enjoyable, and more sustainable. PCI) is a leading technology provider to businesses, government agencies and consumers across the region. The company leverages its strengths in Living Spaces, Immersive Entertainment, Sustainable Energy, Automated Supply Chains and Connected Solutions to provide lifestyle solutions to consumers as well as secure and resilient integrated solutions for B2B and B2G customers. Salesforce Administrator/ Jr. The Salesforce Administrator/Junior Developer ensures the system is updated and security protocols are met for production and sandbox platforms. Maintains daily, weekly, monthly, quarterly, and annual data and system maintenance tasks. Provides user support and training. Supports implementation of patches and upgrades as required. Please note this is a contract opportunity for 12-months.
Office based work will be performed from the Ambler Drive office.
Implementation configuration and code changes, approval processes and custom object implementation. Acts as a functional lead for customization, data management, requirements, analysis, and business process review, including data extraction and report writing.
Develops, delivers, and documents user onboarding training modules for new users.
Assists with the roll out of training with the development of training materials.
Solicits training feedback, evaluates effectiveness and makes required improvements, communicates findings to interested parties.
Develops, determines, tests, and communicates user best practices and incorporates them into training initiatives.
Maintains daily, weekly, monthly, quarterly, and annual data and system maintenance tasks. Maintains communities and partner portals.
Runs deduplication, adoption, data quality tools and utilization reports. Provides user support, including report writing guidance.
Fixes data records, troubleshoots workflows, approval cycles, delegation, and escalation paths. Develops, configures, and implements appropriate testing for upgrades and patches, makes course corrections as required.
Coordinates the release of program and application upgrades and patches to users, ensuring appropriate testing, training, and approvals are obtained.
Ensures thorough testing is completed prior to approved release prepares documentation, findings, and briefs as required.
Provides support for 3rd party integrations as required.
Community College – 2-year certificate or Diploma in Marketing
Salesforce Administrator certification, Platform Developer Certification, Platform App Builder Certification required.
3 -4 years’ related work experience.
Requires experience with Microsoft Office and Salesforce Service Cloud and Sales Cloud
Salesforce CPQ and Marketing Cloud would be considered an asset.
Diversity, Equity, and Inclusion at Panasonic Canada Inc.
In order to drive our business to continued heights, our business practices and our contribution to society must be rooted in diversity, equity, and inclusion. AODA Policy
job applicants with disabilities as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.
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