Call Center Analyst
2 weeks ago
Job DescriptionInsight Global is seeking a detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves managing inbound and outbound calls, coordinating vehicle pickups, and ensuring timely and accurate processing of assigned files. The ideal candidate will possess strong communication skills, excellent time management, and the ability to work independently while contributing to a team environment. Responsibilities and Duties Professionally and promptly handle inbound and outbound calls. Manage assigned files with accurate and timely processing of information. Coordinate vehicle pickups by obtaining release information and authorization from appropriate clientele. Accurately input detailed information into call logs and/or files. Complete timely follow-up calls to meet deadlines. Investigate and troubleshoot delayed vehicle releases that fall outside designated time frames. Enter clear, concise, and professional notes into the system for all files. Maintain consistent and timely email communication with internal and external customers to resolve concerns and ensure task completion. Complete all assigned tasks within the designated shift. Maintain an organized workspace conducive to departmental success. This is a contract to hire position. Required Skills & ExperienceBasic computer skillsProficiency in Microsoft Office, especially ExcelStrong time management and organizational skills. Ability to work independently and as part of a teamClear and professional communication skillsAbility to communicate effectively with customersHigh School Diploma or GED (Associate or Bachelor’s degree preferred) OR 3–5 years of equivalent work experience.
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Call Center Analyst
2 weeks ago
Oshawa, Canada Insight Global Full timeInsight Global is seeking a detail‑oriented and customer‑focused Call Center Representative to join a global leading insurance company. This role involves managing inbound and outbound calls, coordinating vehicle pickups, and ensuring timely and accurate processing of assigned files.Base pay range: CA$18.00/hr - CA$19.00/hrJob type: Contract to...
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Call Center Analyst
2 weeks ago
Oshawa, Canada Insight Global Full timeJob Description Insight Global is seeking a detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves managing inbound and outbound calls, coordinating vehicle pickups, and ensuring timely and accurate processing of assigned files. The ideal candidate will possess strong communication...
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Call Center Analyst
2 weeks ago
Oshawa, Canada Insight Global Full timeJob DescriptionInsight Global is seeking a detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves managing inbound and outbound calls, coordinating vehicle pickups, and ensuring timely and accurate processing of assigned files. The ideal candidate will possess strong communication...
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Call Center Analyst
2 weeks ago
Oshawa, Canada Insight Global Full timeJob DescriptionInsight Global is seeking a detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves managing inbound and outbound calls, coordinating vehicle pickups, and ensuring timely and accurate processing of assigned files. The ideal candidate will possess strong communication...
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Call Center Analyst
2 weeks ago
Oshawa, Canada Insight Global Full timeJob Description Insight Global is seeking a detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves managing inbound and outbound calls, coordinating vehicle pickups, and ensuring timely and accurate processing of assigned files. The ideal candidate will possess strong communication...
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Call Center Analyst
2 weeks ago
Oshawa, Canada Insight Global Full timeJob Description Insight Global is seeking a detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves managing inbound and outbound calls, coordinating vehicle pickups, and ensuring timely and accurate processing of assigned files. The ideal candidate will possess strong communication...
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Call Center Analyst
2 weeks ago
Oshawa, Canada Insight Global Full timeJob Description Insight Global is seeking a detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves managing inbound and outbound calls, coordinating vehicle pickups, and ensuring timely and accurate processing of assigned files. The ideal candidate will possess strong communication...
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Call Center Analyst
2 weeks ago
Oshawa, ON, Canada Insight Global Full timeJob Description Insight Global is seeking a detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves managing inbound and outbound calls, coordinating vehicle pickups, and ensuring timely and accurate processing of assigned files. The ideal candidate will possess strong communication...
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Call Center Analyst
2 weeks ago
Oshawa, ON, Canada Insight Global Full timeJob Description Insight Global is seeking a detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves managing inbound and outbound calls, coordinating vehicle pickups, and ensuring timely and accurate processing of assigned files. The ideal candidate will possess strong communication...
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Call Center Analyst
2 weeks ago
Oshawa, ON, Canada Insight Global Full timeJob Description Insight Global is seeking a detail-oriented and customer-focused Call Center Representative to join a global leading insurance company. This role involves managing inbound and outbound calls, coordinating vehicle pickups, and ensuring timely and accurate processing of assigned files. The ideal candidate will possess strong communication...
