Product Owner
3 weeks ago
Product Owner
Apex Systems is a global IT services provider and our staffing group has an opening for Product Owner to work within and across teams to create, maintain, and continuously prioritize product releases for projects sales origination platform at our client, a large Financial Institution.
Position: 6 month contract with opportunity to convert and extensions
Client: Big Five Bank
Location: Hybrid (1-2 days a week) Toronto, Downtown Core
What You’ll Be Doing
The Sales Origination Product Delivery team is responsible for maintaining and enhancing digital products with capabilities that address business objectives and enable optimal Frontline user & client experience. As a Product Owner of the Frontline sales origination platform, you will support the product team in delivering product iterations that satisfies users, clients and business partner needs while maximizing business value.
In this role, you are accountable for being the voice of the user and prioritizing features & deliverables. You are accountable for understanding needs of various stakeholders (lines of business, technology, risk, governance, etc.) and ensuring alignment across various groups regarding the product iterations. You are accountable for ensuring that the product delivery team understands, and is aligned to the vision and path of delivering the product iteration. You are responsible for monitoring budget spend, benefits realization, and making choices that increase overall team efficiency and maximizes value.
- How You’ll SucceedSupport the product team with key deliverables – working with stakeholders, business partners, and analytics to understand the business/user/customer problem and develop a product backlog that solves for user problems, meets business objectives and prioritizes work with the maximum value. Support in determining/analyzing success metrics & benefits.
- Identify & document key processes and procedures – working closely with the product team and key stakeholders, serve as process subject matter expert for the assigned product, projects and/or initiatives
- Assist with user stories & product requirement creation?– support product team in the development of user stories in a collaborative fashion with business system analysts, design, technology teams, lines of business and various members of the product team.
- Work with and drive alignment with stakeholders – assist product team in ensuring that we are delivering the right initiatives at the right time and keeping our stakeholders engaged throughout the delivery life-cycle. Understand and support the team in managing competing needs & priorities.
- Requirements3+ years of experience as a Product Owner or similar role
- CRM system experience
- SAP Salesforce, but Pega preferred
- Strong communication skills and experience working with large, cross-functional teams to promote adoption
- Strong analytical, problem-solving, and decision-making skills
- Experience working with Agile methodologies
- Proven experience working on cross-product platforms
- Experience with continuous integration and continuous delivery (CI/CD) processes
- Familiarity with Agile project management tools, such as JIRA
- Bachelor’s degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines
- Who You AreYou're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard and by surround yourself with a diverse network of partners. You build trust through respect, authenticity.
- You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
- You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new solutions to overcome all obstacles.
- Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
- You can effectively communicate. Your communication is effective and reflective based on who your audience is. You can foster buy-in with stakeholders and partners.
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