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Implementation Technician

4 months ago

Newfoundland and Labrador, Canada BFG Enterprise Services Full time

IMPLEMENTATION TECHNICIAN


Role: Responsible for the installation and maintenance of communications hardware and networks in retail environments. These networks are comprised of data, POS and PC systems in commercial spaces.


Responsibilities and Duties:


  • Interpret and manage work orders, drawings and specifications
  • Perform site inspectionsAssemble and set up all tools, materials and equipment
  • Test computers peripherals, hardware and software to ensure that they are working appropriately.
  • Install network and peripheral hardware (servers, switches, RF, POS, wireless, printers)
  • Test, review and troubleshooting of installed systems
  • Travel to customer sites across assigned geographic work areas to perform the work
  • Perform work on both day/night shifts.
  • Install cable supports (if required)
  • Install, fish, dress, cross connect and terminate Unshielded Twisted Pair (UTP), co-axial and fibre optic cable (if required)
  • Provide work log and reports
  • Liaise with customers, store managers, and employees to explain, coordinate and schedule hardware installations.


Occupational Requirements:


Technical Requirements:

  • Network/POS/PC experience preferred
  • Working experience with retail communications networks, POS and PC systems an asset
  • Experience in installing various types of network infrastructure equipment (switches, routers, servers, DSL modems, wireless switches and access points, cameras, security systems, network addressing)
  • Experience in troubleshooting cabling, hardware and network related issues in the field
  • Able to operate hand and power tools
  • Proficient computer skills and solid knowledge of computer networking
  • Must possess a valid and unexpired Class G driver's license, and the ability to produce a clean driver's abstract upon hire and periodically throughout employment
  • Must have valid and current Fall Protection/Working at Heights (Ontario ) and Elevated Work Platform certification
  • Must have own vehicle and be able to drive to and from jobs independently
  • Must have knowledge of basic computer skills and be able to demonstrate good writing skills.
  • Knowledge of Microsoft Office, Excel, and Outlook very helpful.


Personal Requirements:

  • Ability and willingness to perform revolving day/night shifts, weekends/on-call, call-backs and overtime
  • Strong verbal, written and interpersonal skills
  • Ability to work independently and/or in a team
  • Ability and willingness to perform extensive travel throughout assigned geographic region (possibly across Canada)