Assistant Store Manager

2 weeks ago


Toronto, Ontario, Canada Andrews Full time

Assistant Store Manager: Role Specification

Andrews is on a strategic journey to deliver a best-in-class customer experience driven by our transition to a unified commerce business and operating model. The Assistant Store Manager performs an essential role supporting the achievement of the store's sale target, growth and development of the store team.

Nature of Role

The role requires accountability to the different elements of the role outlined below: 

Demand Generation

  • Understand the Andrews customer, personas, and how they are represented in the local community for your store.
  • Collaborate with management to drive traffic to the stores, through events, promotions, and developing relationships with the local community and organizations.
  • Work with the wider team to develop and serve a wide portfolio of high net-worth customers.

 

'Product' Management (Customer Experience and Journey)

  • Understand Andrews' services and offerings and how they drive the Customer Experience and Journey both in-store and in the digital sphere.
  • Become an expert on Product Knowledge, info-points that define our product selection.
  • Work with management to contribute towards development and implementation of measurable improvements to processes
  • Assist in the visual merchandising and maintaining visual standards of the store, optimising product and fixture placement/installations for the browsing experience and promoting certain products where required.

 

People Management

  • Work with management to recruit, onboard, and develop staff in your store.
  • Where required, assist in scheduling staff within your store, ensuring coverage throughout store business hours, employee vacations, time off, and absences.
  • Where required, assist management in developing training plans and performing performance reviews with store associates.

 

Process Management

  • Assist in oversight and execution of operational processes and policies, ensuring adoption, adherence to established standards, and emphasizing precision and consistency. Processes include but are not limited to:
  • Sales floor replenishment
  • Online order fulfilment & supporting processes
  • Stock and supply organisation
  • Coordination of alterations requests and execution
  • Opening and closing the store
  • Collaborate with leadership and the wider organization, suggesting improvements to processes where suitable, assisting with iteration and implementation.

Competencies, Technical Skills, and Knowledge:

  • Retail management experience in a luxury environment (2-3 years)
  • Team coaching, mentoring, development, and leadership
  • Financial planning and budgeting (preferred)
  • Inventory management
  • Project Management, planning, and execution (preferred)
  • Process Management
  • Microsoft 365 Suite, in particular: Word, PowerPoint, Excel, and SharePoint


  • Toronto, Ontario, Canada Tailored Brands Full time

    Reports to Store Manager:As an Assistant Store Manager, you are expected to partner with your Store Manager (SM) to assist in leading the store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your...


  • Toronto, Ontario, Canada Tailored Brands Full time

    Reports to Store Manager:As an Assistant Store Manager, you are expected to partner with your Store Manager (SM) to assist in leading the store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your...


  • Toronto, Ontario, Canada Movado Group Full time

    Job Description: We are seeking a candidate with exceptional sales and management skills preferably in the watch, fine jewelry and/or specialty retail industry to join our team at the Ontario Mills Premium Outlets, in Ontario Mills ,CA as our Assistant Store Manager. The Assistant Store Manager is responsible for effectively assisting the Store Manager in...


  • Toronto, Ontario, Canada Tailored Brands Full time

    Assistant Store ManagerThe Assistant Store Manager partners with the Store Manager to lead the store team, ensuring sales performance expectations are met through active coaching and development of a selling environment.Key Responsibilities:Inspire store team to achieve their best performanceExecute to maximize growth and potentialCreate an engaged and...


  • Toronto, Ontario, Canada Shoppers Drug Mart Full time

    Shoppers Drug Mart is seeking an Assistant Store Manager to join our team. As a key member of our management team, you will be responsible for supporting the store manager in achieving store objectives.The ideal candidate will have previous retail management experience, with a strong understanding of store operations and customer service principles.You will...


  • Toronto, Ontario, Canada Metro Mon Full time

    Location: 444 Yonge St., Toronto, Ontario, M5B 2H4Position Title: Assistant Store ManagerPosition Type: PermanentRequisition ID: 41330Banner: MetroEmployment Type: Full-TimeLooking for Assistant Store Managers in the GTASUMMARY: Assists the Store Manager in providing day to day management of the store including growing sales, staffing, merchandising, expense...


  • Toronto, Ontario, Canada Spirit Halloween Full time

    Job Description Hourly rate ranges from $17.50 - $20.95 per hour and is dependent upon qualifications and experience. Brand - Spirit Halloween The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting the Store Manager in...


  • Toronto, Ontario, Canada Ocean State Job Lot Full time

    Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career....


  • Toronto, Ontario, Canada Spencer's Full time

    Job Description Hourly rate ranges from $18.25 - $20.05 per hour and is dependent upon qualifications and experience. Brand: Spencer's The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation...


  • Toronto, Ontario, Canada Metro Mon Full time

    Assistant Store ManagerAssists the Store Manager in providing day to day management of the store.Key Responsibilities:Achieve or exceed weekly, period and fiscal year store goals and objectives, including sales, profit, margin targets, shrink targets and labour targets.Implement various merchandising programs, procedures and processes designed to maximize...


  • Toronto, Ontario, C6A, Ontario, Canada Andrews Full time

    Assistant Store Manager: Role SpecificationAndrews is on a strategic journey to deliver a best-in-class customer experience driven by our transition to a unified commerce business and operating model. The Assistant Store Manager performs an essential role supporting the achievement of the store’s sale target, growth and development of the store team....


  • Toronto, Ontario, Canada Michael Hill Full time

    Michael Hill is a market leading, premium jewellery brand, operating a network of 280 stores across Australia, New Zealand and Canada. We invite you to come and join the team behind the moments that matter What can we offer you? Surround yourself with an encouraging network of fellow Assistant Store Managers whilst being mentored by knowledgeable...


  • Toronto, Ontario, Canada Metro Mon Full time

    Job DescriptionAs an Assistant Store Manager at {company}, you will play a crucial role in driving sales growth, managing staffing, and delivering exceptional customer experiences. Key responsibilities include:Key ResponsibilitiesCollaborate with the Store Manager to achieve or exceed weekly, period, and fiscal year store goals and objectives.Implement...


  • Toronto, Ontario, Canada Farm Boy Inc. Full time

    Job DescriptionThis position is responsible for assisting the Store Manager in the accomplishment of the day-to-day operation and management of the assigned store. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy...


  • Toronto, Ontario, Canada Newcomernavigation Full time

    Job OverviewThe Retail Store Assistant Manager role is a key position within our store, responsible for assisting the Front Store Manager in managing the human, physical and financial resources of the store. This includes ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.Main...


  • Toronto, Ontario, Canada Thedetoxmarket Full time

    About The Detox MarketWe are a leading green beauty retailer offering a curated selection of eco-friendly, non-toxic, and cruelty-free products. Our mission is to provide customers with a unique shopping experience while promoting healthy living and sustainable practices.Job DescriptionThe Assistant Store Manager will play a vital role in maintaining the...


  • Toronto, Ontario, Canada Farm Boy Full time

    Company DescriptionAt Farm Boy, it is our mission to create a fun, fresh experience for all Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share...


  • Toronto, Ontario, Canada AXIATA DIGITAL ADVERTISING SDN BHD Full time

    BRAND: LALINEPOSITION: ASSISTANT STORE MANAGERLOCATION: TORONTO EATON CENTREWho are we?Fox Group (10,000+ employees globally) - a leading, fast-growing retailer and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail...


  • Toronto, Ontario, Canada Läderach Full time

    Job DescriptionA Deputy (Assistant) Store Manager aids in the supervision of employees, provides excellent customer service, and leads training plans. This role helps carry out the goals of the Store Manager and Regional Manager to meet store quotas.


  • Toronto, Ontario, Canada Spencer's Full time

    Job Description Hourly rate ranges from $20.25 - $22.05 per hour and is dependent upon qualifications and experience. The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store,...