Backup Engineering SME

7 days ago


Greater Toronto Area, Canada Deloitte Full time

***The Team is seeking a professional based on one of multiple cities in CA or UK***


Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.


Work you'll do


  • The Backup Engineering SME would be responsible for the following:
  • Support 24x365 backup operation and management of disaster recovery.
  • Responsible for ensuring that we are adhering the backup policies and backup schedule.
  • Assist with management of available capacity to ensure no delays are realized due to lack of resources. This will include compute, storage, and network bandwidth requirements.
  • Able to provide architectural suggestions and direction with the team and enterprise architecture.
  • For BCP services, assist continuity team on selecting the proper technology to ensure all SLAs for recovery are met.
  • For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off.
  • Ensure all change management processes are followed as required.
  • Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used.
  • Oversee health checks of backup and replication every day and fix any issue that arises to ensure backup and replication SLAs are met.
  • Configure backups and perform restore as and when needed.
  • Monitor Service Now Incidents, Requests and Change activity.
  • Participate in planned maintenance activities.
  • Participate in a 24x7x365 On-Call rotation.
  • Respond to and manage service issues and problems.
  • Responsible for awareness and compliance to policy and guidelines
  • Report any breaches in information security or policies.
  • Identify repeatable operational tasks and issues; create automated resolutions to these situations to reduce operational overhead.
  • Optimization and performance of hardware infrastructure.
  • Cloud operations experience and strong experience on Windows, Linux server.
  • Optimization and performance of hardware infrastructure.


The team


Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.


Qualifications


Bachelor’s Degree (or 7+ years’ experience in a medium to large Microsoft shop) in Computer Science/Engineering or a related field.


Technical Skills:


  • PowerShell Scripting
  • Advance, Professional Certification in Cloud /Microsoft – Windows Server, SQL Server
  • Expert knowledge of Veeam Backup and Recovery Solution, its design implementation and maintenance.
  • In-depth knowledge of cloud vendors and technology, specifically Microsoft Azure. GCP and AWS backup capabilities.
  • Understanding, implementation and use of Ransomware technology solutions to protect against modern day threats.
  • Experience working in an environment that has embraced a DevSecOps approach to service delivery.
  • Effective analytical, troubleshooting, and problem-solving skills.
  • Self-motivated and self-starter, able to work independently with minimal direction.
  • Detailed understanding and ability to operate within a process-driven organization.
  • Sensitivity and cultural awareness are essential as the role will involve contact with a variety of people around the globe.
  • Discipline and experience in recognizing and handling confidential and sensitive information.
  • Excellent time management and attention to detail is essential.
  • Windows Server administration and Linux Server administration on Cloud.
  • General knowledge of VMware, Microsoft SQL Servers and Oracle Servers.
  • Advance knowledge on concepts of IAAS/SAAS/PAAS.
  • Experience in cost optimization techniques available in AWS/Azure/GCP.



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