Product Designer

Found in: Appcast CA C2 Glassdoor - 1 week ago

Toronto, Canada Air Tek Inc Full time

About Us

Air-tek is a Canadian based software company focused on modernizing the airline industry and dealing with its most important and valuable issues.


Our diverse team is helping to automate the most critical operations processes within airlines to ensure that billions of passengers seamlessly arrive at their final destination.


Our software has been in production for over six years and is deployed at some of the largest and fastest growing airlines around the world, giving them some of the greatest increases in efficiencies and customer satisfaction they have seen in years. Through the pandemic airlines have faced increasing operational challenges driving even greater interest in our unique suite of products.


Although our global customers know us, we intentionally remain in stealth mode during this phase of our growth. But it’s no secret that our team shares a collective passion for solving complex problems, a drive to innovate, and a desire to create the passenger-centric travel industry.


With offices in both Toronto and Montreal, our inclusive culture is built on trust, collaboration, delivering a great product, and continuous personal development. We love what we do and we support the team around us.


As we continue to scale and execute our vision for the airline industry, we are looking for talented individuals to join our team


About You?

As a member of the design team, reporting into the VP of Product, you will be a key contributor to defining the face and future of our global B2B and B2B2C enterprise software solutions. You understand that design vs performance, aesthetic vs function, and creativity vs predictability are far from mutually exclusive concepts, but are instead the harmonies that make for a world-class, cutting edge product experience. You are an expert at facilitating and executing those harmonies, and you excel at doing your work in a fast-paced environment, on intellectually demanding solution.

Alongside our Product Managers, and in tight co-ordination with the Engineering team, Product Designers are a central part of the creation process. You share responsibility for discovering and defining problems, and then empathically designing solutions. The skills you have range from untangling technical challenges to applying the principles of human-centered design.


The ideal candidate enjoys working iteratively and collaborating with product managers, developers, testers and company leadership to create the best experiences for customers. You thrive in circumstances of uncertainty because it unleashes your most creative instincts, but you never lose sight of the need for standards and scalability. Your execution skills are just as sharp as your research skills, as you deliver a steady stream of wireframes, mockups, and prototypes to validate ideas and drive delivery at the highest standards. Above all else you are passionate about software products and product design, satisfying users, and delivering amazing, innovative experiences.


What you Will Do?

  • Design solutions for a broad variety of enterprise modules, administrative workflows, and consumer experiences
  • Optimize existing interfaces and design entirely new products from scratch
  • Facilitate and participate in a full spectrum of conceptual design sessions, product development cycles, and prospect pitches for innovative roadmap products
  • Create sketches, wireframes, screenflows, prototypes, and presentations
  • Advise on and implement new process to help improve product delivery velocity and quality
  • Use your experience in UX research, interaction design & UI design to think outside the box
  • Closely collaborate with engineers and PMs to ensure that design intent is achieved
  • Advocate for the user throughout the design and development lifecycle


About You

  • 2-5 years of experience in Software Product Design
  • Experience designing for both B2B and B2B2C platforms
  • Solid design portfolio and expertise with wireframe and design tools like Figma, Sketch, UX Pin, InVision, Adobe Creative Cloud, etc.
  • Strong communicator, both written and verbal
  • Desire to continually learn and share knowledge
  • Team player and strong cross-functional collaborator who is comfortable working in an Agile environment for a digital product-based company


Why Join Us

  • World class team
  • Direct global impact of billions of passengers
  • Innovative and collaborative team environment with office hubs in Toronto and Montreal
  • Strong supportive management team

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