Store Manager
4 days ago
The Store Manager is responsible for driving the business by developing their team to best serve the customer and reach sales objectives within showroom. He/she must be a good communicator, sales coach, and someone who has a passion for leadership and mentorship to succeed within Blinds to Go.
Key Responsibilities
- Evaluate and strategize how to build a team of strong sales leaders, both within the store and the on-the-road sales team.
- Work with merchandising, marketing and manufacturing to provide feedback and offer solutions that improve Blinds to Go customer experience.
- Drive training initiatives in-store to meet business objectives
- Have high standards to help manage external partners, such as our installation team, to ensure high quality customer service from start to finish.
- Actively involved in interviewing and onboarding of new talent.
Key Requirements
5-10 years experience including:
- Consultative sales and management experience
- High energy and strong motivation skills
- Very strong customer service, problem-solving and follow-up skills
- Strong interpersonal and communication skills
- Operating experience in retail or multi-location service business
- Ability to identify root causes and solve issues with a high sense of urgency
- Ability to build cross-functional relationships
Integration into the existing business and culture is critical. We will work with him/her to develop an onboarding plan that sets up the new manager for success at Blinds to Go.
Development plan will be individualized and will focus on gaining a first-hand appreciation of our customer service requirements and to develop key relationships in the field.
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