Field Service Engineer

6 days ago

Ontario, Canada BioTalent Full time

We're seeking a highly motivated Field Service Engineer I to join our growing team. In this crucial role, you'll play a vital role in ensuring the optimal performance of our customers' medical equipment. You'll be responsible for installation, maintenance, repair, and training, fostering strong relationships with customers and colleagues along the way.


Responsibilities:

  • Conduct on-site and remote installations, maintenance, and repairs of medical equipment.
  • Provide comprehensive training to customers on the proper use and operation of equipment.
  • Manage and execute preventative maintenance schedules and implement field modifications within established timeframes.
  • Oversee and manage assigned vehicle inventory.
  • Employ strong analytical and troubleshooting skills to resolve mechanical and electrical issues, with a basic understanding of application-related challenges.
  • Schedule installations, preventative maintenance visits, repairs, and other field service activities.
  • Provide occasional phone support and triage technical inquiries.
  • Maintain accurate and up-to-date service records and generate timely reports.
  • Foster consistent communication and scheduling with customers to ensure successful resolution of inquiries and follow-up.
  • Utilize established escalation processes to address customer service delivery concerns.
  • Maintain and ensure proper calibration of tools and testing equipment.
  • Collaborate with the Sales team to identify opportunities for new service contracts, contract renewals, and equipment sales.
  • Function as a valued team member while independently managing your assigned territory to deliver efficient service to all accounts.

Qualifications:

  • Bachelor's degree in biomedical engineering, Electrical Engineering, Electrical Engineering Technology, or equivalent military experience; an Associate's Degree in Biomedical Equipment Technology may be considered.
  • Prior experience in the medical device industry is a plus.
  • Proven ability to effectively interact with both internal teams and external customers in a solution-oriented service environment.
  • Demonstrated experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
  • A track record of successfully troubleshooting and resolving customer concerns.
  • Strong work ethic with a commitment to reliability and accountability.
  • Proficiency in common computer software (MS Word, Excel, Outlook, Salesforce, Teams).
  • Excellent written and verbal communication skills, adept at clearly explaining technical concepts to non-technical audiences.
  • Ability to thrive in a fast-paced, independent, and results-driven environment.
  • Resourceful, with a capacity for self-directed work and the ability to learn quickly.
  • Excellent time management skills with the ability to adapt to changing priorities.
  • Strong decision-making, problem-solving, and creative thinking abilities.
  • Meticulous attention to detail.
  • Ability to manage multiple tasks simultaneously while prioritizing effectively and working productively under pressure.
  • Maintains high ethical standards and demonstrates trustworthiness.

Physical Requirements and Working Conditions:

  • Possession of a valid driver's license with a clean driving record.
  • Ability to secure a rental car when required.
  • Possession of a valid passport and willingness to travel to all over Canada
  • Ability to travel on short notice and potentially stay overnight for work assignments.

  • Field Service Engineer

    5 days ago

    Ontario, Canada BioTalent Full time

    We're seeking a highly motivated Field Service Engineer I to join our growing team. In this crucial role, you'll play a vital role in ensuring the optimal performance of our customers' medical equipment. You'll be responsible for installation, maintenance, repair, and training, fostering strong relationships with customers and colleagues along the...

  • Field Service Engineer

    6 days ago

    Ontario, Canada BioTalent Full time

    We're seeking a highly motivated Field Service Engineer I to join our growing team. In this crucial role, you'll play a vital role in ensuring the optimal performance of our customers' medical equipment. You'll be responsible for installation, maintenance, repair, and training, fostering strong relationships with customers and colleagues along the...

  • Field Service Engineer

    5 days ago

    Ontario, Canada BioTalent Full time

    We're seeking a highly motivated Field Service Engineer I to join our growing team. In this crucial role, you'll play a vital role in ensuring the optimal performance of our customers' medical equipment. You'll be responsible for installation, maintenance, repair, and training, fostering strong relationships with customers and colleagues along the way....

  • Field Services Engineer

    1 day ago

    Ontario, Canada ALTEN Full time

    About ALTEN:In just three decades, ALTEN has emerged as a global leader in Research and Development, Engineering, Information Technology Services, Life Sciences, and Network Services. Our footprint spans across 30 countries, with over 60,000 consultants driving innovation and technical excellence. Trusted by industry giants, we have become synonymous with...

  • Field Engineer

    2 weeks ago

    Ontario, Canada Intellectt Inc Full time

    Title: Field Engineer Location: Midland, TXFull time/ContractJob Duties:The requirement is for a Field Engineer in Midland, requiring daily travel to upstream Oil & Gas facilities, such as well pads. Basic job duties involve below tasks. Carry out Field Equipment Walkdown and P&ID v/s As-is condition verification.Carry out P&ID/ Engineering document markups...

  • Field Engineer

    3 weeks ago

    Ontario, Canada Intellectt Inc Full time

    Title: Field Engineer Location: Midland, TXFull time/ContractJob Duties:The requirement is for a Field Engineer in Midland, requiring daily travel to upstream Oil & Gas facilities, such as well pads. Basic job duties involve below tasks. Carry out Field Equipment Walkdown and P&ID v/s As-is condition verification.Carry out P&ID/ Engineering document markups...

  • Field Engineer

    3 weeks ago

    Ontario, Canada Intellectt Inc Full time

    Title: Field Engineer Location: Midland, TXFull time/ContractJob Duties:The requirement is for a Field Engineer in Midland, requiring daily travel to upstream Oil & Gas facilities, such as well pads. Basic job duties involve below tasks. Carry out Field Equipment Walkdown and P&ID v/s As-is condition verification.Carry out P&ID/ Engineering document markups...

  • Field Engineer

    3 weeks ago

    Ontario, Canada Intellectt Inc Full time

    Title: Field Engineer Location: Midland, TXFull time/ContractJob Duties:The requirement is for a Field Engineer in Midland, requiring daily travel to upstream Oil & Gas facilities, such as well pads. Basic job duties involve below tasks. Carry out Field Equipment Walkdown and P&ID v/s As-is condition verification.Carry out P&ID/ Engineering document markups...

  • Field Engineer

    2 weeks ago

    Ontario, Canada Intellectt Inc Full time

    Title: Field Engineer Location: Midland, TXFull time/ContractJob Duties:The requirement is for a Field Engineer in Midland, requiring daily travel to upstream Oil & Gas facilities, such as well pads. Basic job duties involve below tasks. Carry out Field Equipment Walkdown and P&ID v/s As-is condition verification.Carry out P&ID/ Engineering document markups...

  • Field Engineer

    2 weeks ago

    Ontario, Canada Intellectt Inc Full time

    Title: Field Engineer Location: Midland, TXFull time/ContractJob Duties:The requirement is for a Field Engineer in Midland, requiring daily travel to upstream Oil & Gas facilities, such as well pads. Basic job duties involve below tasks. Carry out Field Equipment Walkdown and P&ID v/s As-is condition verification.Carry out P&ID/ Engineering document markups...

  • Field Engineer

    2 weeks ago

    Ontario, Canada Intellectt Inc Full time

    TN visa sponsorship for Citizens of Canada (Passport Mandatory)Job Title: Field Engineer (Upstream Oil & Gas)Location: Midland, TXKey Responsibilities:Conduct field equipment walkdowns and verify P&ID vs. As-is conditionsMark up engineering documents based on field observationsCapture equipment data and photos using handheld inspection applicationsSubmit...

  • Field Engineer

    2 weeks ago

    Ontario, Canada Intellectt Inc Full time

    TN visa sponsorship for Citizens of Canada (Passport Mandatory) Job Title: Field Engineer (Upstream Oil & Gas) Location: Midland, TX Key Responsibilities: Conduct field equipment walkdowns and verify P&ID vs. As-is conditions Mark up engineering documents based on field observations Capture equipment data and photos using handheld inspection applications...

  • Field Engineer

    3 weeks ago

    Ontario, Canada Intellectt Inc Full time

    TN visa sponsorship for Citizens of Canada (Passport Mandatory) Job Title: Field Engineer (Upstream Oil & Gas) Location: Midland, TX Key Responsibilities: Conduct field equipment walkdowns and verify P&ID vs. As-is conditions Mark up engineering documents based on field observations Capture equipment data and photos using handheld inspection applications...

  • Field Engineer

    3 weeks ago

    Ontario, Canada Intellectt Inc Full time

    TN visa sponsorship for Citizens of Canada (Passport Mandatory)Job Title: Field Engineer (Upstream Oil & Gas)Location: Midland, TXKey Responsibilities:Conduct field equipment walkdowns and verify P&ID vs. As-is conditionsMark up engineering documents based on field observationsCapture equipment data and photos using handheld inspection applicationsSubmit...

  • Field Engineer

    3 weeks ago

    Ontario, Canada Intellectt Inc Full time

    TN visa sponsorship for Citizens of Canada (Passport Mandatory)Job Title: Field Engineer (Upstream Oil & Gas)Location: Midland, TXKey Responsibilities:Conduct field equipment walkdowns and verify P&ID vs. As-is conditionsMark up engineering documents based on field observationsCapture equipment data and photos using handheld inspection applicationsSubmit...

  • Field Engineer

    2 weeks ago

    Ontario, Canada Intellectt Inc Full time

    TN visa sponsorship for Citizens of Canada (Passport Mandatory)Job Title: Field Engineer (Upstream Oil & Gas)Location: Midland, TXKey Responsibilities:Conduct field equipment walkdowns and verify P&ID vs. As-is conditionsMark up engineering documents based on field observationsCapture equipment data and photos using handheld inspection applicationsSubmit...

  • Field Engineer

    2 weeks ago

    Ontario, Canada Intellectt Inc Full time

    Title: Field Engineer Location: Midland, TXFull time/ContractJob Duties:The requirement is for a Field Engineer in Midland, requiring daily travel to upstream Oil & Gas facilities, such as well pads. Basic job duties involve below tasks. Carry out Field Equipment Walkdown and P&ID v/s As-is condition verification.Carry out P&ID/ Engineering document markups...

  • Field Engineer

    3 weeks ago

    Ontario, Canada Intellectt Inc Full time

    Title: Field Engineer Location: Midland, TX Full time/Contract Job Duties: The requirement is for a Field Engineer in Midland, requiring daily travel to upstream Oil & Gas facilities, such as well pads. Basic job duties involve below tasks. Carry out Field Equipment Walkdown and P&ID v/s As-is condition verification. Carry out P&ID/ Engineering...

  • Field Engineer

    3 weeks ago

    Ontario, Canada Intellectt Inc Full time

    Title: Field Engineer Location: Midland, TXFull time/ContractJob Duties:The requirement is for a Field Engineer in Midland, requiring daily travel to upstream Oil & Gas facilities, such as well pads. Basic job duties involve below tasks. Carry out Field Equipment Walkdown and P&ID v/s As-is condition verification.Carry out P&ID/ Engineering document markups...

  • Field Engineer

    3 weeks ago

    Ontario, Canada Intellectt Inc Full time

    Title: Field Engineer Location: Midland, TXFull time/ContractJob Duties:The requirement is for a Field Engineer in Midland, requiring daily travel to upstream Oil & Gas facilities, such as well pads. Basic job duties involve below tasks. Carry out Field Equipment Walkdown and P&ID v/s As-is condition verification.Carry out P&ID/ Engineering document markups...