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Dynamics 365 Business Analyst
3 months ago
Quarry Consulting is looking for "Dynamics 365 Business Analyst" having an extensive experience in design and functional configuration of Microsoft Dynamics 365 Customer Service and/or Field Service
Contract: 1 year
Location: Remote
Requirements:
- Must have: 3-5 years experience in design and functional configuration of Microsoft Dynamics 365 Customer Service and/or Field Service
- Must have: Power Platform Experience (Power BI, Power Automate, Power Apps) ranging from development concepts, governance, creation, monitoring, and maintenance
- Must have: Strong user story development skills and experience working within an Agile framework
- Must have: CRM implementation experience as well as data migration experience and experience with data mapping and creating entity relationship diagrams
- Quality Assurance (testing) knowledge or background - preferred
- A background in health services or professional services industries – preferred
- Omnichannel for Customer Service experience – preferred
- Microsoft Dynamics 365 Marketing experience – preferred
- Microsoft Dynamics 365 platform integration (external platform) - preferred
- Azure DevOps experience – preferred
- Completion of MB-230 and PL-200 - preferred
- Previous experience in consulting - preferred