Information Technology Infrastructure Specialist

Found in: Appcast CA C2 Glassdoor - 1 week ago

Mississauga, Canada C.A.T. North America Inc. Full time

EN


IT Infrastructure Specialist


Company Overview:

Join the dynamic team at C.A.T. North America Inc., a prominent player in the transportation and logistics sector. We're looking for an IT Infrastructure Specialist to support our 10 affiliates across North America, ensuring robust and efficient IT operations.


Position Summary:

As our IT Infrastructure Specialist, you'll work under the IT Infrastructure Manager, focusing on key areas of our IT infrastructure. Your role is pivotal in maintaining, optimizing, and securing our IT systems, providing the technical backbone for our subsidiaries' operations.


Key Responsibilities:

  • Administer and manage IT systems, including servers, network devices, and software applications.
  • Configure and maintain network equipment (switches, routers, firewalls), ensuring network security and efficiency.
  • Provide Level 2 and 3 technical support, resolving complex issues in a timely manner.
  • Collaborate with vendors and internal teams for IT project implementation and infrastructure upgrades.
  • Ensure compliance with cybersecurity policies and standards.
  • Participate in and provide input to system architecture design, planning, and implementation of new systems.


Technical Skills and Experience:

  • Bachelor's degree or diploma in Computer Science, IT, or a related field. Relevant industry certifications are an asset.
  • Minimum of 3 years' experience in IT infrastructure roles with hands-on experience in:
  • Configuring and troubleshooting network equipment, including switches and firewalls (Fortinet, Cisco, MikroTik). Extensive knowledge of IP, WAN, LAN, and VPN technologies.
  • Working with Windows Server environments (2008 - 2022), Azure cloud services, and virtualization technologies (VMware, Hyper-V)
  • 2+ years of previous experience in Microsoft Azure and MS 365 administration and deployment
  • Experience with SAN, NAS, Azure storage and Veaam backup system
  • Implementing and managing cybersecurity measures and best practices.
  • Strong problem-solving skills and ability to handle complex technical scenarios.
  • Excellent communication skills, with a focus on customer service and team collaboration


Work Location:

Full-time position in either the Greater Montreal Area or Mississauga. This is primarily an on-site position with the possibility of some remote work, with the latter subject to company policies and project requirements.


FR


Spécialiste de l'infrastructure informatique


Présentation de l'entreprise :

Rejoignez l'équipe dynamique de C.A.T. North America Inc, un acteur de premier plan dans le secteur du transport et de la logistique. Nous recherchons un spécialiste de l'infrastructure informatique pour soutenir nos 10 filiales en Amérique du Nord, en assurant des opérations informatiques robustes et efficaces.


Résumé du poste :

En tant que spécialiste de l'infrastructure informatique, vous travaillerez sous la direction du responsable de l'infrastructure informatique, en vous concentrant sur les domaines clés de notre infrastructure informatique. Votre rôle est essentiel dans la maintenance, l'optimisation et la sécurisation de nos systèmes informatiques, qui constituent l'ossature technique des opérations de nos filiales.


Principales responsabilités

  • Administrer et gérer les systèmes informatiques, y compris les serveurs, les dispositifs de réseau et les applications logicielles.
  • Configurer et entretenir les équipements de réseau (commutateurs, routeurs, pare-feu), en veillant à la sécurité et à l'efficacité du réseau.
  • Fournir une assistance technique de niveau 2 et 3, en résolvant les problèmes complexes dans les meilleurs délais.
  • Collaborer avec les fournisseurs et les équipes internes pour la mise en œuvre des projets informatiques et les mises à niveau de l'infrastructure.
  • Veiller au respect des politiques et des normes en matière de cybersécurité.
  • Participer et contribuer à la conception de l'architecture du système, à la planification et à la mise en œuvre de nouveaux systèmes.


Compétences techniques et expérience :

  • Baccalauréat ou diplôme en informatique ou dans un domaine connexe. Les certifications industrielles pertinentes sont un atout.
  • Au moins trois ans d'expérience dans des fonctions liées à l'infrastructure informatique, avec une expérience pratique dans les domaines suivants:
  • Configuration et dépannage des équipements de réseau, y compris les commutateurs et les pare-feu (Fortinet, Cisco, MikroTik). Connaissance approfondie des technologies IP, WAN, LAN et VPN.
  • Travailler avec des environnements Windows Server (2008 - 2022), des services cloud Azure et des technologies de virtualisation (VMware, Hyper-V).
  • 2+ ans d'expérience préalable dans l'administration et le déploiement de Microsoft Azure et MS 365.Expérience avec SAN, NAS, stockage Azure et système de sauvegarde Veaam.
  • Mise en œuvre et gestion des mesures de cybersécurité et des meilleures pratiques.
  • Solides compétences en matière de résolution de problèmes et capacité à gérer des scénarios techniques complexes.
  • Excellentes compétences en communication, avec un accent sur le service à la clientèle et la collaboration en équipe.


Lieu de travail :

Poste à temps plein dans la région du Grand Montréal ou à Mississauga. Il s'agit principalement d'un poste sur place avec la possibilité de travailler à distance, sous réserve des politiques de l'entreprise et des exigences du projet.

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