Site Reliability Engineer

2 weeks ago

Richmond, Canada New Value Solutions Full time

New Value Solutions, a national IT consulting company, is seeking a Site Reliability Engineer for our client.


Responsibilities:


  • Serve as the subject matter expert (SME) for Dynatrace, responsible for configuring, optimizing, and managing Dynatrace monitoring solutions.
  • Design and implement monitoring strategies using Dynatrace to ensure comprehensive visibility into system performance, availability, and reliability.
  • Collaborate with the Engineering & Platform teams to ensure services, platforms and infrastructure are emitting the right metrics.
  • Lead the rollout and adoption of Observability practices, tools, and frameworks across teams and projects.
  • Collaborate with Incident Management teams to resolve critical incidents, conduct post-incident reviews, and implement preventive measures.
  • Communicate complex information clearly and concisely, to explain various business and technical information.
  • Proactively identify and mitigate potential issues, bottlenecks, and performance degradation to ensure system reliability and uptime.
  • Drive automation initiatives using tools like Ansible, Terraform, or Kubernetes to streamline deployment, configuration, and management of infrastructure.
  • Conduct capacity planning assessments, analyze resource utilization trends, and forecast capacity requirements to support business growth and scalability.


Requirements:


  • Extensive and recent experience as a Site Reliability Engineer (SRE) with a focus on Dynatrace and Observability practices.
  • Strong proficiency in Dynatrace monitoring solutions, including configuration, customization, and optimization.
  • Hands-on experience with Observability tools and practices such as distributed tracing, logging, metrics collection, and anomaly detection.
  • Experience with automation tools (Ansible, Terraform, Kubernetes) and Infrastructure as Code (IaC) principles.
  • Solid understanding of cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
  • Excellent problem-solving skills, analytical thinking, and the ability to troubleshoot complex technical issues.
  • Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams and drive initiatives to completion.
  • Relevant certifications (Dynatrace, AWS, Kubernetes, etc.) are an asset.


If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.


ID#4443


The hourly rate range for this position is $50 - $80, with the final rate based on consultant experience and fit for the role.

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