Desktop Support Engineer

Found in: Appcast CA C2 Glassdoor - 1 week ago

Montreal, Canada Tata Consultancy Services Full time

About TCS


TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers. This, coupled with a unique Global Network Delivery Model™ (GNDM™), is recognized as the current benchmark of excellence in technology deployment. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.


Skills and Responsibilities:


• Knowledge on End User Computing Devices (Laptop / Desktop / VDI)

• Expertise on windows 7/ 10 administrations

• Good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues

• Knowledge on PC and peripheral Hardware troubleshooting (including print & scanning devices)

• Hands on Experience on MS Office upgrades / deployments

• Working knowledge on Dell laptops/Desktops hardware issues

• Troubleshooting of Office 2016 issues

• Knowledge in troubleshooting VPN related issues

• Mobile Device Management support

• Experience on Windows Imaging process using SCCM

• Experience on Data Migration tools and O365 One drive

• knowledge on windows server operating system, DNS and DHCP

• knowledge on Switches and Routers

• Knowledge on Application packaging and Imaging

• SCCM Knowledge

• Experience on Office 2016 upgrades / Deployments

• Microsoft windows Certification



Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

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