Solutions Designer
3 weeks ago
Skills:
- Demonstrated experience supporting, developing, maintaining, and configurating Salesforce solutions
- Hands-on experience configurating and troubleshooting of issues in Salesforce implementation and its integration with subsidiary systems in Development and Production environments
- Demonstrated experience configurating and integrating Salesforce with other applications using web services or other mechanisms
- Demonstrated experience designing and supporting the development of prototypes and proof of concepts
- Demonstrated experience conducting root cause analysis to troubleshoot and resolve defects/incidents resolve issues
- Demonstrated experience documenting build books, working with staff on actual implementation document performance measures of the new environments
- Experience conducting fit/gap analysis between high-level requirements and Salesforce Public Sector capabilities
- Experience conducting diagnostics and determining methods to help incident management
- Experience implementing AODA compliant solutions
- Excellent analytical, problem solving and decision-making skills
- Excellent communication skills, both written and verbal
- Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with migrations
- Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete
- Experience documenting processes and technical designs and updating build books
- Experience engaging with project team to develop techniques to expedite implementation; works closely with Project Manager and lead architect and participate in the planning and design process
- Experience providing estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
- Experience with Agile scrum methodologies
- Demonstrated experience with agile sprint management, bug tracking and testing life cycle management using Azure DevOps
- Thorough understanding of SDLC, specifically DEV processes in agile development environments
Must Have:
- 5+ years of Salesforce development experience in Public Sector Foundation and Sales Cloud with a solid understanding of when salesforce configuration options are desirable over custom code
- Certified Salesforce Platform Developer I or equivalent experience
- Salesforce Certified OmniStudio Developer
- Salesforce Certified Experience Cloud Consultant
- Salesforce Certified Administrator
Nice to Have:
- Previous experience working in Government or Public Sector organizations is an asset.
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